Job Description

Job Title

Sales Support Executive

Job Description

Your role:

• Assists the sales team by delivering detailed product information and presentations to potential clients, ensuring all technical specifications and benefits are clearly communicated.
• Works meticulously under direct supervision and established processes, ensuring adherence to operational policies to maintain consistency and high standards of work output.
• Responds promptly to customer inquiries and provide comprehensive support regarding product features, usage, and troubleshooting, maintaining a high level of customer satisfaction.
• Learns to use and effectively apply professional concepts, developing a foundational understanding of relevant principles and practices that contribute to professional growth.
• Applies analytical skills to efficiently resolve routine and basic requests, following prescribed procedures to achieve desired outcomes effectively.
• Develops stable working relationships internally, actively exchanging standard information with colleagues, immediate supervisors, project leaders, and other professionals within the team or group to foster collaboration and support collective goals.
• Supports the maintenance of customer records, sales reports, and other documentation within the company’s CRM system, ensuring all data is accurate and up-to-date for reporting and analysis purposes.
• Supports the sales team during client meetings and demonstrations, providing technical expertise and ensuring that all client questions and concerns are addressed effectively.
• Assists in the implementation of sales strategies and initiatives, working closely with the sales team to achieve company targets and expand market share.
• Assists in identifying opportunities for introducing new support activities that enhance the efficiency and effectiveness of the sales team, contributing to continuous improvement in sales operations.

You're the right fit if:

1. Experience
2. Skills
3. Education
4. Anything else

Doing meaningful work should come with fair, transparent rewards.

The base salary range for this role is between 25,000.00£ - 39,000.00£

We determine pay within the range using objective factors, like the skills the role requires, your relevant experience and the responsibility you'll have in this role, alongside internal equity and local market considerations. This role is eligible for an annual incentive with your rewards linked to key performance indicators and company results.

Benefits include a generous pension contribution, private healthcare, along with a range of flexible benefits and family friendly policies - be sure to speak to your recruiter about all the benefits on offer. We also have plenty of learning opportunities to support your development at Philips.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week

About Philips

Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.