We are an owner-managed, globally active company in the specialty pharmaceuticals sector with a clear mission: to be THE sustainable platform for long-established and trusted pharmaceutical brand products in various therapeutic areas. As a reliable partner to the research-based pharmaceutical industry, CHEPLAPHARM ensures the availability and supply of these medicines for the global market. This benefits not only our partners, but also patients around the world. We are proud that our specialised business model has enabled us to become one of the world's leading companies in the acquisition of original preparations within 20 years, and we continue to grow. The aspiration of our approximately 800 employees: Together, we want to ‘ACHIEVE MORE’.
Our Global Sales department is structured into two Business Units APAC & MEA as well as Europe & Americas. Within this setup, the teams are a dynamic international group of 56 colleagues, consisting of 4 Directors, 6 Heads of, Sales & Alliance Managers and Sales Support Coordinators. Together, the teams drives sustainable commercial growth across key markets and collaborates closely with regional distributors and internal stakeholders worldwide. If you would like to contribute to this diverse and ambitious teams, we look forward to receiving your application!
Manage Order-to-Cash Operations
Execute the end-to-end order-to-cash process, including order handling, availability checks, delivery coordination and invoicing.
Coordinate Customer and Partner Activities
Manage existing customer accounts, handle returns and proactively communicate shipment-related information to partners and customers.
Ensure Smooth Delivery and Availability
Monitor product availability in close collaboration with Supply Chain, Quality and Logistics teams and ensure timely and accurate deliveries.
Handle Commercial Documentation and SAP Data
Process orders, invoices, debit and credit notes, prepare shipping documents and maintain Sales master data in SAP (SD).
Support Quality and Complaint Processes
Support complaint handling in cooperation with the Quality team to ensure fast and compliant resolution.
Drive Performance and KPIs
Monitor and achieve key KPIs including sales and EBITDA targets, partner feedback scores and on-time delivery and invoicing (2-day rule).
Commercial Background and relevant Experience
Completed vocational training or high school education and 1–3 years of experience in sales, sales support or a similar commercial role.
Results-Driven Mindset and Environments
Proactive, hands-on and strongly results-oriented with a high level of ownership and Comfortable working in fast-paced settings and identifying improvement opportunities.
Structured and Communicative
Detail-oriented working style with strong communication and customer focus
Language Skills
Fluent in English; German is an advantage.
Corporate culture & internationality
A growing company with a diverse, open working environment and employees from around 40 countries.
Flexible working models & work-life balance
Individually customisable working models, including the option to work from another EU country for up to two months per year. Working time account with compensatory time off and 30 days of holiday.
Individual benefits & pension provision
Flexible benefits budget, e.g. for increased company pension provision, fitness and health offers or subsidies for travel and meal costs.
Discounts & additional benefits
Access to the corporate benefits platform with discounts at hundreds of partner companies.
Further development & team culture
Internal and external training courses tailored to personal goals, as well as company and team events to strengthen cohesion and celebrate successes together.
We look forward to receiving your detailed application! Please only use the ‘ Apply now!’ function to submit your application.
Your Contact Person
As a globally operating company headquartered in Germany, CHEPLAPHARM has established a leading and sustainable platform for specialty pharma during the past two decades. We invest worldwide in well-established pharmaceutical brands which have been developed and introduced by research-based pharmaceutical companies. Our deep expertise in this field enables us to sustain the value of these brands for patients and the medical community. In this way we help the research-based pharmaceutical industry divest from older products so they can focus resources on innovation and new product pipelines. This is how we ACHIEVE MORE together.
