The future of energy is digitized, decarbonized and localized. At SmartestEnergy, we need revolutionary thinkers to help our customers make the most of this new landscape, thinking differently to find smart solutions to complex problems.
Formed in 2001, we’re an agile business driven by entrepreneurial thinking. As a subsidiary of the Marubeni Corporation, we also have strong investment and infrastructure behind us. As well as our three offices in the US, we have three offices in the UK and another in Australia. Further expansion is planned for 2026 and beyond which means global career opportunities for you, with plenty of potential to explore new markets.
When you join our Team, you will have the opportunity to contribute and make an impact every single day.
The principal role of the Sales Operations Associate to create and update opportunities for new and existing customers from our channel partners. Deal entry is the first step in our customer journey and the timeliness and accuracy this function is vital to our sales process.
In this role, you will be involved with the following:
Create new sales opportunities in Salesforce
Create additional opportunities based on product selection
Respond to requests that cannot be processed
Update customer and deal information for existing opportunities
Validate utility account information based on reference documents
Understand utility switching rules to ensure start dates can be met
Review exception queue to make corrections to opportunities
To be successful in this role, you are likely to have the following skills/experience:
Previous experience with Data Entry
MS Office, Outlook, Internet
Ability to work collaboratively within and across teams
Strong verbal and written communication skills
Demonstrated strong time management skills
Diligent attention to detail
Problem solving skills
·Previous experience using a CRM system i.e. Salesforce a plus
Knowledge of the Energy or Electricity Industry a plus
This position will be expected to work 2-3 days per week from our downtown Syracuse, NY office, with hybrid working permitted the remainder of the days, assuming strong performance.
The hourly rate for this role is between $25 - $32/hour. Specific rate determined based on the selected candidate's experience and overall qualifications.
Diversity
Celebrating our inclusive and diverse culture is core to what we do. We value everybody irrespective of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability and genetic information (including family medical history). EOE.
We know that for our business to thrive we need diverse talent with a range of backgrounds, skills and capabilities in each of the countries in which we operate. We view diversity as one of the key enablers that helps our business to grow.
We are committed to the full inclusion of all qualified individuals. As such, if a reasonable accommodation is needed to participate in the job application or interview process, please reach out to the HR & People Team via email us-hrssc@smartestenergy.com so we can discuss with you further.
SmartestEnergy is a people-powered energy company, empowering switched on customers, generators and partners to get to net zero. We know the journey to 100% renewable energy is complex, because everyone’s at different stages with unique needs. That’s why our model is flexible, our advice is unbiased, and our innovative retail solutions are realistic.
We’re driving the worldwide transition to net zero with offices in the UK, the United States and Australia. As a growing community, we can make the system fairer and more powerful. We can better show the realities and rewards of switching from fossil fuels to clean energy. Connect generators to customer demand. Accelerate the market. Create jobs. And champion greener, smarter energy for generations.
SmartestEnergy. Empowering a greener generation.
