Job Description

Job Location Dallas, Texas - Dallas, TX 75061 Salary Range $21.00 Hourly

Union Supply Group

Since its founding in 1991, Union Supply Group has grown into the most innovative and price-sensitive supplier of commissary goods and services. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal, and County correctional institutions nationwide.

Work with a team culture of respect, career growth, job security, and competitive compensation! We strive for a positive environment where everyone can grow and learn at every step of their journey. With Union Supply Group, you will know you will be entrusted with making a great impact on the organization.

• Responsible for assisting Commissary Sales Account Managers in including but not limited to representatives based in California, Texas, Florida, Kansas & as needed in Ohio; ensures that all outstanding activities are completed and processed while Commissary Sales Account Managers are out on vacation / sick/ leave. The Customer Service Sales Support will also assist the Sales staff in smaller operating cities. Primary responsibilities typically do not require exercising independent judgment; all activities will be reviewed and approved by a supervisor or manager.

Job Duties

• Processes orders
• Inbound calls to be answered on priority level and ensure communication with customer is timely and accurate.
• Maintain all administrative duties
• Tracking of specific items, including perishable food products
• Data entry up to 350 line items with accuracy
• Assist in publishing booklets for Account Managers or any projects that may need assistance
• Must have knowledge of commonly-used concepts, practices, and procedures within a particular field.
• Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision
• Sends out catalogs and samples at the request of the sales staff
• Answers the company phones and transfers calls to appropriate department
• Must be familiar with product lines and be able to make product recommendations with 90 days of being hired.

We offer:

• Career advancement We continuously strive to upskill our employees and offer internal employees the opportunity to thrive and grow within the company.
• Training & New skills You’ll learn. The opportunities are limitless. You will be given the opportunity to learn beyond your expertise and cross-train to allow you to expand your knowledge base.
• Team environment At Union Supply Group, we are a Team. It isn’t uncommon to work on small or large teams where everyone supports each other.

Benefits Continued:

• Competitive wage
• Team environment
• Good Work-Life Balance
• Healthcare (medical, dental, vision)
• 401(k) savings plan
• Paid Time Off (PTO)
• Holiday pay opportunities
• Birthday PTO
• On-the-job training and skills development
• Employee Assistance Program

Qualifications

Requirements:

• Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area.
• Intermediate level skills in MS Office Suite
• Working knowledge of all business equipment: Copiers, calculators, fax machines, etc.

Equal Employment Opportunity Policy

Union Supply Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

E-Verify

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.