Michael Kors

Sales Supervisor - Westfield Stratford

Michael Kors  •  £26k - £42k/yr  •  London, GB (Onsite)  •  2 hours ago
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Job Description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

As a Sales Supervisor, you’ll lead by example; inspiring your team, driving performance, and ensuring every client interaction reflects the elevated standards of our flagship experience.

Who You Are:

Our Sales Supervisors are empowered to achieve personal and store goals through coaching and leading their team to deliver an elevated Customer Experience, both in store and virtually. Our Sales Supervisors have exceptional communication skills and, as team players, collaborate with a positive approach to challenges, demonstrating speed, energy and optimism.

What You’ll Do:

People

  • Inspire, lead and coach the store team and collaborate with the host store to create a culture of performance delivery and accountability.
  • Support the management team in training and developing the store team and onboarding new joiners.

Sales and Service

  • Lead the team of MK Ambassadors to ensure they are prioritizing exceptional customer experiences to drive loyalty and repeat business both in store and through Virtual Shopping.
  • Ensure MK Ambassadors maintain client communication using all available clienteling apps and tools.
  • Proactively manage client database to increase sales.
  • Ensure sales and unit goals and all relevant KPIs are set for MK Ambassadors and communicated effectively.

Operations

  • Ensuring loss prevention is a key priority, assuming responsibility for taking quick action on early indications of any loss, collaborating with the SM, ASM and LPRM.
  • Ensure all company communication platforms are used effectively and relevant actions taken.

You’ll Need to Have:

  • Relevant proven retail experience with a fast-paced retailer
  • Technologically proficient, with the ability to leverage technology to drive sales and customer experience.
  • Able to work and thrive in a fast-paced retail environment, keeping a positive attitude and maintaining speed, energy and optimism.
  • Proficiency in KPIs and Microsoft Office
  • Fluent English

What We Offer:

  • Competitive compensation package
  • Clothing allotment
  • Employee Wellbeing programme

The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

26,000.00 - 41,500.00 GBP

Michael Kors

About Michael Kors

Michael Kors is a world-renowned, award-winning designer of luxury accessories and ready-to-wear. His namesake company, established in 1981, currently produces a range of products under his signature Michael Kors Collection, MICHAEL Michael Kors and Michael Kors Mens labels. These products include accessories, footwear, watches, jewelry, women’s and men’s ready-to-wear, eyewear and a full line of fragrance products.

Michael Kors stores are operated, either directly or through licensing partners, in some of the most prestigious cities in the world, including New York, Los Angeles, London, Milan, Paris, Munich, Istanbul, Dubai, Seoul, Tokyo, Hong Kong, Shanghai and Rio de Janeiro. The company prides itself on hiring and retaining diverse talent and providing an inclusive work environment for all, while celebrating global events and cultures that reflect the diversity, experiences and perspectives of people around the world.

Behind this burgeoning empire stands a singular designer with an innate sense of glamour and an unfailing eye for timeless chic. Michael Kors has won numerous accolades within the fashion industry, been honored for his philanthropy, and earned the respect and affection of millions. Wholly dedicated to a vision of style that is as sophisticated as it is indulgent, as iconic as it is modern, he has created an enduring luxury lifestyle empire with a global reach.

Industry
Fashion & Apparel
Company Size
5,001-10,000 employees
Headquarters
New York, New York
Year Founded
1981
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