Job Description

職務概要

Sales Supervisorとして、イベントおよびF&B関連サービスの営業活動を主導し、新規顧客の開拓および既存顧客との関係強化を通じて売上拡大を目指していただきます。

チームをサポートしながら自らも営業活動を行い、ラグジュアリーブランドとして最高品質のサービスと顧客体験を提供するポジションです。

主な業務内容 ■ 営業活動（新規・既存）

• 新規顧客獲得を目的とした営業活動の企画および実行
  
  （問い合わせ対応、紹介、リードへのアプローチ等）
• 新規顧客との商談対応および長期的な関係構築
• 既存顧客との関係を維持・強化し、リピート利用およびアップセルを促進
• 顧客ニーズのヒアリングおよび最適なイベント・F&Bサービス提案

■ セールス・イベント業務

• イベント内容に応じた提案書、見積書、契約書の作成および最終確認
• バンケット・イベント・オーダー（BEO）の作成および社内共有
• ショールーム見学の対応、施設・サービス内容の説明
• オフサイトケータリングや外部F&Bサービスに関する営業・調整

■ チーム・社内連携

• Event Assistant 等チームメンバーへの業務指示および日常的な指導・支援
• キッチン、サービス、オペレーション等の関連部署との調整・連携
• 売上進捗、リード、コミッション等の管理およびシステム入力

■ ブランド・品質管理

• ラグジュアリーブランドとしてのイメージを意識した営業活動および顧客対応
• 高品質なフード、ビバレッジ、サービス体験の提供に向けた継続的な改善提案

【English】 Position Summary

As a Sales Supervisor, you will lead sales activities related to events and F&B services, with a strong focus on new business development as well as growing existing client relationships.

This role is hands-on and requires proactive client engagement, sales leadership, and a clear commitment to delivering exceptional experiences in line with our luxury brand standards.

Key Responsibilities ■ Sales & New Business Development

• Proactively identify and acquire new clients through various sales channels
  
  (inquiries, referrals, and lead follow-ups)
• Conduct sales meetings with new clients and build long-term business relationships
• Maintain and grow relationships with existing clients to encourage repeat business and upselling
• Understand client requirements and take ownership of proposing tailored event and F&B solutions

■ Event & F&B Sales Operations

• Prepare, review, and finalize sales documentation
  
  (proposals, quotations, contracts, banquet & event orders)
• Create and manage BEOs and ensure clear internal communication
• Host showroom visits and present facilities, services, and event capabilities
• Manage sales coordination for off-site catering and external F&B services

■ Team & Internal Coordination

• Support and guide Event Assistants and other team members with daily tasks and priorities
• Coordinate closely with internal departments to ensure smooth event planning and execution
• Monitor sales performance, leads, commissions, and maintain accurate records in internal systems

■ Brand & Service Standards

• Conduct all sales activities with a strong focus on brand image and service excellence
• Continuously seek opportunities to enhance the quality of guest experience and service delivery

Work Location: Bulgari Tokyo Ginza Bar-Cafe
Department: Event & Sales team
Position: Sales Supervisor
Working Hours: Shift-based, 8 hours per day + 60-minute break
Days Off: 8–10 days per month (115 days annually)
Employment Type: Full-time
Contract Type: Permanent
Probation Period: 3 months
Expected Salary: JPY 400,000–500,000/month (determined based on experience and expectation)
Bonus: Equivalent to 4 months (paid semi-annually in June and December)
Benefits: Social insurance (employment, workers’ compensation, pension, health), Marriott Group employee benefits, LVMH Group employee benefits

Qualifications

• 3+ years of experience
• Japanese (Native or equivalent level)

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.