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  Able to maintain good business relationships with customers and gather business intelligence.
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  Understand customer profiles and classifications in the designated area to develop a daily call planning routine, including:
   Journey Planning
   Selling Objective Setting
   Persuasive Selling Skills (PSS) presentation preparation
   Sales Equipment Preparation
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  Master the Sales Force.com (SFDC) tool to manage selling objectives, B+L inventory, and sell-through status reports for territory outlets.
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  Execute Sales and Marketing quarterly promotional objectives using PSS presentations.
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   Secure or maintain merchandising space to promote B+L products with Sales
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  & Marketing POSMs in territory outlets.
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  Maintain or increase customer share of spend for B+L products in line with B+L throughput trends in territory outlets.
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  Understand customer needs and provide appropriate solutions and support.
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  Conduct product detailing to ECPs and customers.
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  Provide accurate monthly and quarterly sales forecasts.
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  Understand B+L sales, customer service, supply chain, and credit terms administrative processes to provide operational support to customers, including:
   Sales ordering through the Customer Service Department
   B+L product exchanges and returns
   Consumer complaints and product returns
   Credit terms and sales collection
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  Promptly report all adverse events or product complaints related to B+L products to GSV-AP and the local complaint administrator.
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  Perform other ad-hoc tasks as assigned.

Requirements

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  Diploma or Bachelor’s Degree in Business Administration, Marketing, Sales, Science, or a related field.
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  Proficient in Microsoft Office (Excel, Word, PowerPoint).
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  Fluent in spoken and written English, Bahasa Malaysia, and Chinese.
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  Minimum 5 years of experience in sales, key account management, or customer-facing roles, preferably within the healthcare or FMCG sector.
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  Hands-on experience in sales management with a proven track record of achieving sales targets and growing account revenue.
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  Experience managing key accounts or strategic customers is preferred.
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  Experience working with distributors, retailers, or optical outlets is desirable.
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  Knowledge of the vision care industry is an advantage.
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  Familiarity with CRM systems (e.g. Salesforce) is an advantage.
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  Strong communication and interpersonal skills to build and maintain effective customer relationships.
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  Ability to plan and execute sales strategies tailored to key accounts.
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  Good analytical and problem-solving skills with strong attention to detail
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  Willingness to travel within the assigned territory as required