Job Description

Job Summary
The Sales Supervisor will lead and manage a team of field sales agents responsible for promoting and selling fiber broadband services. The role requires strong leadership, hands-on sales experience in fiber telecom, and the ability to drive performance while ensuring excellent customer engagement.

Key Responsibilities

Supervise, coach, and motivate field sales agents to achieve daily and monthly sales targets. Plan and execute sales strategies for fiber broadband products within assigned territories.
Monitor team performance, track KPIs, and prepare regular sales reports. Conduct ride-alongs, field assessments, and on-the-job training to improve sales effectiveness.
Ensure compliance with company policies, sales processes, and ethical standards.
Handle escalated customer issues and support agents in closing high-value deals.
Collaborate with management on market intelligence, competitor analysis, and territory expansion.

Requirements

Minimum of 4 years’ experience in sales, with at least 1–2 years in fiber telecom or broadband sales.
Proven experience leading or supervising a sales team.
Strong knowledge of fiber broadband products, installation processes, and customer onboarding.
Excellent leadership, communication, and reporting skills.
Ability to work in the field and manage multiple locations.
OND/HND/BSc in any discipline

About Alan&Grant

Alan & Grant, is a firm of consultants creating innovative HR & Enterprise Solutions. We focus on enabling performance improvements around our clients’ people, product and project concerns.

We work with different organizations to conceptualize, build and deploy bespoke solutions aimed at improving overall performance and align workforce to long-term corporate objectives ensuring sustained growth and profitability in the process.

Our core competences are in:

HR Advisory Services

Organizational Development (structure, policies, systems audit and development), Outsourcing Management (including people, function and process areas), Employee/HR Analytics, Employee Performance Management Systems, Salary survey and payroll management, Job Evaluation & Design,

Human Capacity Development

Gap Analysis, Competency Assessment & Design, Training Plan Design & Management, Facilitation, Curriculum & Content Development, Graduate Trainee Induction, Learning Academy Design & Development.

Talent Acquisition

Workforce Planning, Talent Sourcing, Executive Recruitment & Selection, Role Outsourcing, Assessment Centre Design & Management.

Enterprise Solutions

Market Research, Product Performance Review, Strategy Development, Quarterly/Yearly Performance Review, Quality Management Systems (ISO Audit, Assessment and Certification Preparation)

Project & Programme Management

Industry

Consulting & Advisory

Company Size

11-50 employees

Headquarters

Lagos, NG

Year Founded

2016

Website

alanandgrant.com

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