Steve Madden

Sales Supervisor

Steve Madden  •  Towson, MD (Onsite)  •  4 months ago
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Job Description

Overview:
This position supervises an assigned work schedule in the absence of the Store Manager by assisting in all aspects of the store operations including associate management, customer relations, stock disposition and merchandise displays.

Major Qualifications (include but are not limited to):
* Ensure that each customer receives outstanding service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
* Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
* Demonstrates salesmanship skills by maintaining sales productivity levels.
* Assist in floor moves, merchandising, displaying maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
* Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock.

Requirements:
* High school diploma or equivalent.
* Ability to read, write and understand English.
* 6 -12 months retail experience.
* Strong interpersonal and customer service skills.
Steve Madden

About Steve Madden

Steven Madden, Ltd. is globally recognized as a leading company in the fashion industry. What began as a modest $1100 investment in 1990 has developed into one of the most iconic brands in footwear. From a factory in Queens, NY, Steve Madden has revolutionized the shoe industry, merging years of experience with unique and creative designs. Inspired by rock and roll and his NY roots, Steve’s vision to provide on-trend women and men with an outlet to express their individuality is innovative, daring, and inspiring. Steve’s innate understanding of trends and unparalleled willpower have resulted in millions of customers worldwide and propelled his designs to the forefront of fashion.

In addition to marketing products under its own brands including Steve Madden®, Kurt Geiger London®, Dolce Vita®, Betsey Johnson®, Carvela®, Blondo® and ATM®, Steve Madden licenses footwear, handbags and other accessory categories for the Anne Klein® brand. In addition, Steve Madden designs and sources products under private label brand names for various retailers. Steve Madden’s wholesale distribution includes department stores, mass merchants, off-price retailers, shoe chains, online retailers, national chains, specialty retailers and independent stores. Steve Madden also directly operates brick-and-mortar retail stores and e-commerce websites. In addition, Steve Madden licenses certain of its brands to third parties for the marketing and sale of certain products in the apparel, accessory, and home categories.

With an emphasis on retail, wholesale, licensing and international business, there's a constant need for new ideas and versatility. Our environment is extremely fast paced and requires associates to maintain a balance of energy and professionalism. Steve Madden is about fashion-forward product and great people. Our employees are energized, intelligent and passionate about our business and committed to providing excellent customer service.

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Long Island City, NY
Year Founded
1990
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