Job Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact

We are seeking a proactive and customer-focused Sales Success Executive to bridge the gap between sales, delivery, and client success. The role is responsible for ensuring a seamless customer journey from deal closure through implementation and ongoing engagement, while driving customer satisfaction, retention, and revenue growth.

The ideal candidate will have experience in the IT industry, strong relationship management skills, and the ability to collaborate with cross-functional teams to achieve business objectives.

Qualifications

Sales Success Executive;

• 3+ years of experience in Sales, Customer Success, Account Management, or Client Relationship Management within the IT industry.