Job Description

Job Title

Sales Specialist

Job Scope

The Sales Specialist is accountable for generating sales through maintaining strong relationships with customers and developing new opportunities and partnerships. S/He achieves predefined sales targets, negotiates prices and manages quality and consistency of product and service delivery.

The Sales Specialist is accountable for generating sales through maintaining strong relationships with customers and developing new opportunities and partnerships. S/He achieves predefined sales targets, negotiates prices and manages quality and consistency of product and service delivery.

Main Duties and Responsibilities

• Support the Regional Sales Director in setting the sales targets and preparing periodic forecasts accordingly;
• Establish and maintain strong business relationships with existing customers through continuous visits, updates and other initiatives;
• Study the market for potential clients, approach and build new partnerships leading to sales growth and new opportunities;
• Visit customers to review product/service needs, update orders and follow up on deliverables and other pending issues accordingly;
• Negotiate and finalize prices and terms of payments with customers within approved brackets and report on action taken and closed deals;
• Update customers regularly on any product/service changes, new introductions and modifications;
• Maintain and update customers’ accounts and database on a regular basis;
• Grant payment facilities and set the credit limit profile for each customer with respect to payments and order history in coordination with the Direct Manager;
• Deal with customers’ complaints taking appropriate decisions and report consequent actions to concerned;
• Conduct regular market visits, prepare a competitors analysis report and build recommendations to increase sales and enhance market positioning;
• Coordinate with the concerned departments on the introduction of new products/services in the market and stay abreast on modifications and latest changes;
• Maintain a smooth workflow with other units namely marketing, accounting and supply chain coordinating campaigns, sales metrics and timely deliverables.

Position Requirements

• Strong relationship management skills.
• Excellent negotiation skills.
• Ability to analyze market trends and customer needs.

Preferred Skills

• Experience in sales and marketing.
• Familiarity with CRM software.

Education

Bachelor’s degree in Business Administration, Sales and Marketing or any other related field

Experience

3 years of relevant sales experience within cybersecurity domain.

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