Job Description

EXECUTIVE – INSIDE SALES

Job location – Colombo

Job Responsibilities

• Build and strengthen client relationships to achieve long-term partnerships.
• Maintain accurate client records, keeping track of any contract updates and renewals.
• Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
• Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
• Handle inquiries and requests from customers in the territory and address their needs.
• Be up to date of the assigned accounts to ensure they are receiving services that are within their budget and meeting their needs.

• Coordinate regularly with other members of the team to discuss progress and find new ways to improve business.

Candidate Profile

• Minimum of 03 passes at the GCE Advanced Level.
• A minimum of 01 years’ experience.
• Part qualification in SLIM/CIM will be an added advantage.
• Experience in last mile delivery and customer service/sales will be an added advantage.
• Fluent in English and Sinhala (Ability to speak in Tamil is an added advantage)
• Computer literacy with knowledge of MS office packages.