Job Description

IN THE FIELD. IN THE KNOW. IN DEMAND.

We get up early. We show up ready. We hit the streets with purpose. Highland Management Group works hand-in-hand with Frontier Communications, delivering tech-forward services to households and neighborhoods across the map. We believe every sale is a solution, and every campaign is a chance to connect.

Right now, we need a frontline leader who knows what real work looks like - and how powerful it can be. As a Sales Solutions Associate, you'll lead, guide, mentor, and mobilize a high-performing crew delivering Frontier Communications services across Tampa neighborhoods.

The Sales Solutions Associate’s Core Functions Include:

• Representing Frontier Communications through the execution of residential sales programs and achieving clearly defined sales targets
• Meeting directly with homeowners and renters to uncover their telecommunications needs and confidently closing sales by guiding them through Frontier’s product benefits and features
• Establishing genuine connections with potential customers to best understand their needs and recommending products and services that satisfy their requirements and lifestyle
• Tracking your own daily performance and KPIs, adjusting your sales approach to improve results
• Identifying new sales opportunities within your territory to help drive consistent performance and maximize earning potential
• Following assigned schedules and territory plans to stay organized, efficient, and maximize productivity in customer outreach and sales performance
• Addressing customer concerns or questions with empathy, professionalism and confidence, ensuring a smooth and positive sales experience

We Require Our Sales Solutions Associates To Have:

• Proven experience in sales or direct customer service, ideally in a field-based environment
• Natural leadership skills—you know how to inspire, push, and rally a team
• Strong communication and interpersonal abilities; people listen when you speak
• Resilience and grit to handle long days and keep performance high
• Self-motivated drive to lead by example, not just delegate
• Organizational skills to manage schedules, track progress, and keep data clean
• Professionalism and integrity—you do the right thing, even when no one’s watching

We Prefer Our Sales Solutions Associates To Possess:

• Prior experience leading or supervising a sales team
• Background in telecom, tech, or utility sales
• Familiarity with CRM systems or digital sales tracking tools
• Strong understanding of local market dynamics and customer needs
• Experience training new hires or running sales workshops
• History of consistently meeting or beating sales targets
• Bilingual skills that help connect with diverse local communities

This high-reward, performance-driven role is commission-based with uncapped earning incentives and weekly tier bonuses.