Job Description

About the Role

The Sales Solution Engineer is a key professional supporting the VTEX Sales team by leveraging strong technical and multifunctional skills. They maintain close collaboration with development and professional services teams to stay updated on the platform's capabilities. Their role involves highlighting business benefits to prospective customers, defining project scopes, creating technical proposals, and ensuring scalability in solutions. This team serves as both the backbone and driving force of the Sales team, focusing on sales planning and understanding partner needs to deliver effective, tailored solutions.

*For this position you are required to attend the office 4 days a week (Monday - Thursday), and remote work on Friday.

Job requirements

• 5+ years of experience at Solution Engineer/Pre-sales Engineer/Customer Success or similar roles;
• Proven experience managing enterprise-level customer accounts.
• You have experience in developing working relationships across all levels of management, internally and externally;
• You can work multi-functionally with colleagues and managers, internally and externally;
• You can translate complexity into action plans and communications;
• You possess excellent communication and presentation skills, capable of quickly establishing audience confidence.
• You translate the customers' needs into business and architectural solutions;
• You have a tech & math mindset, providing simple solutions to complex problems;
• You are fluent in English (written & speaking).

Nice to have:

• You have deep knowledge of technologies such as HTML, XML, JavaScript, CSS, React, GraphQL, Node.
• Leveraging AI and automation to optimize core pre-sales processes, streamlining tasks and enhancing overall functional efficiency.

Main responsibilities

• Collaborate with the Sales team to provide in-depth technical expertise during pre-sales engagements, ensuring customer confidence in VTEX solutions.
• Work with closely with VTEX strategic partners to develop tailored proposals for leads.
• Develop tailored architectural and business solutions that align with customer needs and VTEX platform capabilities.
• Prepare detailed project scopes, technical proposals, and pricing structures to support the sales strategy.
• Advise customers on platform integration models and best practices, ensuring seamless technical implementations.
• Work closely with internal teams, including Professional Services, Sales and Development, to refine solutions and maintain a robust understanding of the platform.
• Act as a bridge between prospective clients and internal teams, translating client needs into actionable development plans.
• Identify and propose scalable solutions that address customer growth needs while aligning with VTEX capabilities.
• Simplify complex technical challenges into actionable strategies for both customers, partners and internal teams.
• Educate internal stakeholders and customers on VTEX platform features and technical capabilities (Be the owner of the demos).
• Monitor the success of proposed solutions, providing feedback and adjustments as needed to ensure customer satisfaction and long-term engagement.

Other important expectations

• You are a problem solver: you think about solutions not problems.
• You have a customer-focused approach
• Strong interest for a multicultural environment;
• You are an Entrepreneur and a responsible professional
• You are a proactive professional, not afraid to share your thoughts and ideas.
• You are a Strategic thinker

You don't have requirements! If you believe you can do the job and are a good match, we encourage you to apply.

At VTEX, we believe that diversity and inclusion are essential assets in creating an environment of high performance. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected characteristic. We invite all interested applicants to apply for open positions at VTEX and join us in our commitment to building a more diverse and inclusive workplace.

About VTEX

VTEX (NYSE: VTEX) is the composable and complete commerce platform that delivers more efficiency and less maintenance to organizations seeking to make smarter IT investments and modernize their tech stack. Through our pragmatic composability approach, we empower brands, distributors, and retailers with unparalleled flexibility and comprehensive solutions, enabling them to invest solely in what provides a clear business advantage and boosts profitability. VTEX is trusted by 2.400 global B2C and B2B customers, including Carrefour, Colgate, Motorola, Sony, Stanley Black & Decker, and Whirlpool, having 3.400 active online stores across 43 countries (as of FY ended on December 31, 2024).
Founded in the year 2000, VTEX has a history of being unstoppable. Completely against the odds, VTEX is leading a high-tech industry and positioned above market giants. We are building an extraordinary future with more than 1,300 employees scattered across 25 locations in 16 countries in Latin America, North America, Europe, and Asia. For more information, visit www.vtex.com
At VTEX, you will work in a challenge-driven environment and collaborate with amazing peers. If you are powerful individually, join us, and we will be unstoppable together.

Benefits

- Major Expenses Health Plan

- Meal/Supermarket Voucher

- Minor Expenses Plan

- Dental Insurance

- Life Insurance