Sales & Services Officer – Private Banking
Permanent position, minimum 80% working hours
Are you looking for …
An all-round position in which you provide commercial and administrative support to our Private Banking clients?
Are you someone who …
• has a commercial mindset and is client- and results-oriented
• has an eye for quality and deadlines
• possesses good written and communication skills
• is sufficiently assertive and stress-resistant
• can work in a team, but also has a hands-on mentality
• can handle certain matters with the necessary discretion
• has experience in the banking sector, preferably within the branch network.
And you are someone who …
• has a bachelor's degree or equivalent through experience
• can express yourself verbally and in writing in both national languages
• has a good basic knowledge of banking products, in particular investments
• is proficient in MS Office programs
• has a good knowledge of ING tools (Branch Bank, Easyweb, Single view/CRM, Structured Intake Tool, Digital Banking, etc.)
.. then you may be our new Sales & Services Officer Private Banking.
Your responsibilities …
• You provide commercial and administrative support to Private Bankers and Asset Managers
• You are the first point of contact for Private Banking clients, offices, and internal services
• Through regular client contact, you build a relationship of trust and become a fully-fledged discussion partner for our clients
• You play an important role in planning and preparing client visits for the Private Banker
• You proactively participate in commercial actions and campaigns (e.g. in the context of digitization)
• You play a coordinating role in the handling of files
• As an ambassador for our digital approach, you guide clients towards our digital solutions
Your working environment at ING ...
ING Belgium is the first universal direct bank and a strong player in the Belgian market. The bank offers its customers a wide range of financial products and services through the distribution channel of their choice (click and face). ING Belgium's clientele includes retail and private banking clients, as well as small and medium-sized enterprises, institutions, and large companies.
ING is a pioneer in digital banking and on the forefront as one of the most innovative banks in the world. As ING, we have a clear purpose that represents our conviction of people’s potential. We don’t judge, coach, or tell people how to live their lives. However big or small, modest or grand, we empower people and businesses to realise their vision for a better future. We made the promise to make banking frictionless, removing barriers to progress, and make people confident in their financial decisions. As a global bank we have a huge opportunity – and responsibility – to make an impact for the better. We can play a role by financing change, sharing knowledge, and innovating. Being sustainable is in all the choices we make—as a lender, as a partner and through the services we offer our customers
