This is a remote position.

Company Overview

Our client is a premier national player in industrial lifting infrastructure and heavy mechanical equipment services. Catering to the high-density manufacturing, logistics, and semiconductor fabrication hubs of the Northern region, they are deploying a Senior Sales Engineer to command their aftermarket and service contract portfolios in Penang.

Requirements

Role Summary

Operating with complete regional autonomy, this role is
90% focused on sales generation and client conversion
, backed by a 10% administrative allocation for internal engineering dispatching
.
You will lead corporate pitches to lock down long-term preventive maintenance service SLAs, spare part supply pipelines, and breakdown/repair packages for major industrial players
.

Key Responsibilities

• 
  Industrial Client Acquisition:
  Map out and visit manufacturing facilities, warehouses, and industrial zones across Penang to promote multi-brand lifting and heavy machinery service offerings
  .

• 
  Contract Negotiation:
  Formulate precise engineering service quotations, handle complex commercial contract terms, and resolve customer objections to secure long-term agreements
  .

• 
  Technician Synergy:
  Work hand-in-hand with the field technician team to schedule, allocate, and monitor preventive maintenance and breakdown repair jobs
  .

• 
  Technical & Warranty Governance:
  Act as the first point of contact for client escalations, overseeing warranty claims and technical resolution loops with the operations support desk
  .

• 
  Market Intelligence:
  Participate in regional industrial trade shows, identify new engineering applications, and update the CRM system with pipeline data and forecasts
  .

Job Requirements

• 
  Minimum
  Diploma in Engineering
  (Mechanical, Mechatronics, Electrical, or equivalent field)
  .

• 
  Minimum
  5 years of working experience
  in an engineering environment, with a strong emphasis on technical sales or aftermarket service sales
  .

• 
  Proven capability to engage confidently with multi-tiered stakeholders, from maintenance technicians up to plant procurement directors
  .

• 
  Self-disciplined and highly driven to succeed under a 100% remote working infrastructure
  .