Job Description

Your next step in logistics, customer service, and global trade

Are you an experienced logistics and customer service professional ready for a new challenge? Do you thrive in a fast-paced, international environment where collaboration, ownership, and customer focus truly matter? And would you like to work full-time remotely from home?

If so, this could be the perfect opportunity for you.

We are a global organization that values long-term relationships - with both our customers and our employees. As a Sales Service Coordinator, you will play a key role in ensuring smooth order execution, strong customer satisfaction, and seamless coordination across sales, logistics, and suppliers worldwide.

What does a Sales Service Coordinator do?
In this role, you are the link between sales, customers, suppliers, and logistics partners. You ensure that orders move efficiently from order entry to final delivery - domestically and internationally.

• Manage the full order-handling process including import, shipment coordination, customs clearing, Hazmat compliance, documents handling and customer delivery or warehouse delivery

• Daily contact with the sales team, accounting department, customers, brokers, logistics firms, and transportation companies

• Authorize supplier payments and invoices

• Manage and understand domestic and international rules and regulations that govern shipments

Who are we looking for?
You are a structured, service-minded professional who enjoys coordination, problem-solving, and working independently in a virtual environment. The ideal candidate have:

• 2 – 3 years experience in logistics (trucking, warehouses, drumming)

• Experience in providing sales and operations support

• Experience working in international trading and domestic sales, in a global organization

• Customer-focused, with the ability to prioritize and deliver under tight deadlines

• Proficient in all MS Office applications including Word, Excel, Teams

• Excellent communication skills, both verbal and written

• Comfortable working virtually from home utilizing Teams and other technology, ensuring open and timely communication with colleagues and customers

Additional assets

• CITT or education in supply chain

• Experience working with chemical products

• Knowledge of ISF and ACI procedures

• Familiar with Hazmat, GHS, EPA, FDA is a plus

Only candidates already eligible to work in Canada will be reviewed. Only qualified candidates will be contacted. As part of our recruitment process, we may conduct background checks. We value your data privacy and therefore do not accept applications via mail.