Job Description

With 92 years of history, Harkins Theatres is looking for a Sales Specialist responsible for managing incoming lead volume and email inquiries. Collaborates with DOS/Sr Sales Specialist to handle all day-to-day activities relating to reactive sales, with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives and repeat guest potential.

Why Harkins:
Harkins Theatres has become the largest independently owned theatre company with 32 theatre locations in four states and more than 90 years of rich history. Our amazing environment and collaborative teams are some of the perks our employees enjoy- as well as:
• FREE MOVIES
• Health incentive programs
• 401K match
• Medical, Vision and Dental Benefits
• Education Reimbursement
• Gym Membership
• Big-Box Memberships

What You Will Be Doing:
• Responds to inbound and repeat customer sales inquiries from website lead generation as well as email opportunities. Additional potential group clients and customers seeking theatre event space, private screenings, meetings, field trips, IMAX programs, birthday parties, food and beverage services, unique spaces (Freezer, patio), events, etc.
• Plans and contracts with groups to achieve the annual sales objectives.
• Accurately keeps Tripleseat records/events/bookings up to date and all notes and details in place
• Close events timely (TPS) and follows department standards
• Identifies the appropriate option for the guest requests for selling the theatre space and pricing.
• Develops relationships within community and personal group contacts to strengthen and expand customer base for increased sales opportunities.
• Attends local networking events as applicable
• Identifies new business opportunities to achieve personal and team revenue goals, including developing creative ways to drive sales each day.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply, and demand etc. and knows how to present Harkins’ value.
• Executes and supports the operational aspects of business booked (i.e., generating proposal, writing contract, customer correspondence). Partners with operations department, all appropriate departments, and theatres to ensure all details of the event are communicated.
• May conduct direct sales solicitation via telephone and written or email communications.
• Regular attendance and physical presence at the work site.
• Requires typing on a computer, reaching, stretching, lifting to 20 pounds, carrying, pushing, pulling, interacting with others, speaking on the telephone, problem solving, and cognitive skills.

What We Are Looking For:
• Bachelor’s degree and 2-4 years’ experience in sales, or a related sales support function.
• Excellent phone skills, communication, presentation, guest service and networking skills.
• Movie theatre experience a plus.
• Able to work independently as well as with a team.
• Self-starter, fast learner with a can-do spirit.
• Professional demeanor and impeccable integrity.
• High sense of urgency and innate sales talent.
• Excellent verbal and written English communication skills.
• Experience dealing directly with small to mid-sized, local business owners and decision makers.
• Able to focus and navigate aggressive deadlines.
• Microsoft Office Suite, internet savvy. CRM experience a plus.
• Capable of remaining calm and using good judgment in elevating situations.
• Organized with strong attention to detail and ability to exercise judgment and discretion in maintaining confidential and sensitive information.
• Maintains a professional attitude and demeanor. Demonstrates unimpeachable integrity and accountability. Communicates professionally in all circumstances.
• Embraces Harkins inclusiveness and treats everyone with respect. Works well as part of a team and assumes the best intentions of everyone. Works collaboratively to achieve company goals.

Harkins Theatres is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

We thank all applicants in advance for their interest in this position, however only those selected for an interview will be contacted.

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