MacAllister Machinery - Novi, MI

Sales - Retail Sales Rep

MacAllister Machinery - Novi, MI  •  Flint, MI (Onsite)  •  2 months ago
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Job Description

   This position will provide a strong presence and work to facilitate the MacAllister “pull strategy” at all retail facilities for all new, used, and rental customer equipment needs.  In addition to supporting the branch with equipment sales and rental, this role would act as a customer support representative.    Primary Responsibilities:
  • Represent the company through a customer base within an assigned geographic area, including existing and new clients.   The range of equipment includes all Cat BCP Products (what we currently call CCE + BCP Core), Used Equipment, and Work Tools
  • Responsible for handling all walk-in inquiries related to BCP, Used, or Work Tool equipment sales and supporting the enterprise.   This includes identifying and qualifying customer needs, building relationships as the main point of contact, presenting pricing, finance options, and possible solutions.   As well as closing sales where possible, or transferring leads to other sales reps or managers
  • Ensure all customer needs for enterprise (i.e., Parts, Service, Pump & Shoring, Sitech, Ag, Rental, etc) are supported and managed to the customers’ satisfaction utilizing Company systems.   The responsibilities include maintaining clean customer databases, customer fleet information, proactively communicating company offers relevant to the assigned database via telephone, email, and other means
  • Work closely with HE Sales Development Manager, the CCE Sales Manager, and the Rental Services Branch Manager regarding sales budgets, unit objectives, and balancing market share with sales profit
  • Meet assigned sales objectives
  • Maintain an accurate account database and machine population
  • Support all BCP, Used, and Work Tools activity in the assigned territory with quotes and necessary back-up as needed for the sales activity of those products
  • Interface with other MacAllister sales and service personnel in a team-based approach, assisting others as needed to achieve sales goals and “make it happen”.  
  • Respond to sales support staff requests and requirements in a timely manner, understanding the importance of each individual contribution to the team’s overall success
  • Conduct a machine presentation/demonstration at the store
  • Responsible for the timely completion of all necessary company documentation as well as any other general reporting requirements, as required by the Company
 Supervisory Responsibilities: 
  • No formal responsibility for supervising others
  Required:
  • Bachelor's degree
  • 2 years or more of experience in construction equipment, preferably Caterpillar equipment
  • Knowledge of Caterpillar products
  • Occasional Day Travel (0-25%); Occasional Night Travel (0-25%)
Preferred:
  • Bachelor’s Degree with a business related concentration
  • 5 years or more of experience in Caterpillar construction equipment sales
  • Experience working with municipalities
  • Knowledge of full range of products (Caterpillar, etc.)All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants. 
MacAllister Machinery - Novi, MI

About MacAllister Machinery - Novi, MI

Michigan CAT is proud to be part of the elite group of Caterpillar dealers worldwide. The "Caterpillar"​ name originated in 1904 and today Caterpillar Inc. is a Fortune 100 Company. Michigan Cat has served Michigan for over 60 years and we work to bring equipment solutions for the diverse needs of our customers. We sell and service a wide-variety of equipment and we rent Caterpillar and other Preferred Manufactured Equipment for contractors. Our customers are the reason we exist. At Michigan CAT, we pride ourselves on superior customer satisfaction. As our customers'​ needs change, we adapt and grow to meet and exceed their expectations by offering them a full range of products and services. Our territory covers the entire state of Michigan from Petoskey to Dundee. From traditional equipment, to parts drops, to aggregates, to power systems, Michigan CAT serves all industries.

Industry
Construction & Skilled Trades
Company Size
201-500 employees
Headquarters
Novi, MI
Year Founded
1944
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