Job Description

The incumbent works closely with the Sales Manager in managing the pharmacy channel.

General Responsibilities

• Support superior in managing day-to-day operating expenditures
• Implement action plans (e.g. make regular calls/visits, take orders, etc.) to achieve sales targets for assigned businesses/territories
• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare quotation/tender prices, delivery and commercial terms, in accordance with company policies
• Report on the activities and products of the competitors via inputs to the competition reports
• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases
• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Maintain a customer complaints/issues log and follow up on customer issues
• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Job Requirements

• School Certificate / Higher Diploma / Associate Degree or equivalent qualification
• 1 year of sales experience in the pharmaceutical industry, recent graduates interested in pursuing a career in sales will also be considered.
• 2-3 years of trade sales experience: Candidates with this experience may be considered for a senior role.
• Proficiency in both written and spoken Cantonese
• Basic knowledge and understanding of the industry/market/competitors/customers
• Basic knowledge in assigned territories/products/services and strong selling skills
• Strong communication and negotiation skills

What We Offer

• Competitive Incentive Scheme to reward your success.
• 5-day work week for better work-life balance.
• Performance bonus to recognize your contributions.
• Comprehensive insurance coverage including medical, dental, and life.
• Transportation allowance to support your mobility.

Why It’s Great to Work at DKSH

At DKSH, we are driven by a purpose that goes beyond the ordinary: enriching people's lives. Through
the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team
where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you
can grow and make a difference!

Learn more about working at DKSH: https://www.dksh.com/careers