Job Description

I. Job Summary

Under general supervision, the Temporary Roll-off Sales Representative conducts sales processes associated with closing new customer sales for Temporary Roll-off and Bagster services. This sales representative will achieve budgeted closing and productivity goals by performing customer touchpoints through a dedicated queue and by receiving inbound calls and performing some outbound calls supporting the customer base.

This position is remote in the U.S. however the employee will be required to work Pacific Time hours based on business need

II. Essential Duties and Responsibilities

• Through needs-based selling, presents WM products and services benefitting the customer.
• Offer, quote and close prospective customer sales using knowledge of WM products and services.
• Influences customers to buy product by following a prepared sales talk to give service and product information and price quotations.
• Influences customers to use WM as the preferred hauler for collection.
• Ensures timely closure of sale by promptly and accurately recording names, addresses, and purchases within the WM system.
• Proposes customer solutions that are compliant with appropriate local, state, and federal regulations.
• Maintains operations for this specialized service by following WM policies and procedures.
• Demonstrates excellent organizational and problem-solving skills.
• Supports additional service lines as required. Handles multiple Area Customer Service inquires and transactions proficiently.
• Effectively uses WM sales productivity software tools (i.e Employee Console, Knowledge, Salesforce, WAVE. Bagster.com, etc.)
• Adheres to service and operational standards established for the contact center, including quality, productivity, and Service Machine.
• Flexible scheduling and willingness to perform other tasks as required by delivery channel.
• Other duties as assigned.

III. Qualifications - Must live and work in the U.S.

A. Required Qualifications

• High School Diploma or GED (accredited)

B. Preferred Qualifications

• 2 years of relevant B2B experience in Sales (in addition to education requirement)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Pay: The expected base pay range for this position across the U.S. is $20.24/hour - $23.56/hour. This
range represents a good faith estimate for this position. The specific salary offered to a successful candidate
may be influenced by a variety of factors including the candidate’s relevant experience, education, training,
certifications, qualifications, and work location. In addition, this position is eligible for incentive pay.

V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for, please click Apply.

ABOUT WM

WM ( WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com

Equal Employment Opportunity

For United States: WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada: WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.