The primary objective of the Sales Representative is to ensure attainment of sales objectives by providing excellent service and advice to current customers within an assigned hospitals / clinics / surgeons, whilst also leveraging new and existing business with the aim of growing market share. He/she is also expected to provide guidance to junior sales reps in sales activities.

Principal Duties & Responsibilities

• Provide account management and maintain good rapport with customers to ensure attainment of sales objectives
• Build and establish relationships with key decision markers to grow sales and share in the Orthopaedics Implant market
• Liaise with Sales & Marketing Manager to identify business growth opportunities; develop/execute sales and budgeting plans
• Assist surgeons and nurses in the use of Zimmer’s instruments and products in surgeries
• Work with Operations/Distributors to ensure the delivery of complete instrument and implant to customer/operating theatre
• Conduct product training/workshops
• Actively participate in product training/workshops to enhance product knowledge and surgical techniques
• Study relevant clinical articles/information to enhance knowledge and provide relevant advice to internal/external customers
• Show leadership and guidance in interaction with junior sales reps, with view of being groomed to be a future segment leader.

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of the ADA.

Expected Areas of Competence

• Good selling and interpersonal skills plus pleasant personality
• Strong focus to drive sales
• Excellent customer service, desire to acquire knowledge and drive to succeed
• General surgical/orthopaedics knowledge
• Desire to lead changes and create new opportunities.

Education/Experience Requirements

• Degree or Diploma in Life Science/Science, Nursing or business/marketing
• Minimum 2 years’ sales experience in the Orthopaedic Implant sales to hospitals.
• Experience in nursing (operating theatre) is an added bonus

Physical Requirements

Travel Expectations