Job Description

As a Sales Representative, you will be responsible for generating leads, contacting potential customers, presenting our products or services, and closing sales deals. You will play a key role in increasing revenue by meeting and exceeding sales targets.

Key Performance Areas

1. Sales

• Ensure invoices are always signed (POD'S).
• Ensure invoices reflect the correct products, quantities, and prices.
• Achieve sales targets as set by the Company.
• Handle breakdowns effectively.
• Compile plan of action in conjunction with BHSA.
• Work the plan constructively.
• Identify new prospects on ongoing basis.
• Make offers to prospects that will be better than our competition.
• Test tyres (new and retread) back-to-back.
• Organize Scrap tyres analyses and survey and arrange with Bridgestone Windhoek.
• Promote and all BFSA range of products.
• High frequency calls strategy (80/20).
• Arrange tyre test with Bridgestone Windhoek.
• Identify customer needs and preferences.
• Issue break-down orders.
• Business entertaining where necessary.
• Inform customers on new products.

2. After Sales Services

• Handle complaints with tenacity
• Phone customers regarding their claims and retreads
• Discuss customers problems with branch manager.
• Discuss survey and scrap report with customers.

3. Administration

• Survey action reports regularly
• Receive reports from Bridgestone Windhoek
• Maintain vehicle records.
• Keep a list of regular clients.
• Keep customers file updated.
• Collect cheques as requested.
• Daily banking

4. Health & Safety

• Adhere to health and safety standards.
• Ensure staff adhere to health and safety standards.

5. Security

• Use equipment safely.
• Drive respectfully.
• Ensure that the load is properly secured (i.e., properly strapped down).
• Responsible for the safe transport of goods
• Service vehicle regularly
• Ensure that vehicle is in good, clean condition.
• See to it that onsite shops are neatly as well as in working conditions.
• Park vehicle in a safe place.

6. Asset Management

• Ensure the safe custody of tires.
• Security in tyre bay and tyre store.
• Report damaged or worn equipment for replacement.

7. Customer Retention

• Know what the opposition offers.
• Know market related issues and trends.
• Make regular offers to attract business.

8. General

• Undertake all reasonable requests and instructions given verbally or in writing that fall within the parameters of own line of duty.

Minimum Requirements

• Post matric qualification.
• 3 years’ experience in a similar environment
• Code 8 driver’s license

Personal Attributes

• Excellent communication skills
• Time management
• Report writing skills.