Job Description

Minimum Requirements:

• Grade 12
• Marketing/Sales Diploma or degree will be advantageous.
• At least 5 years experience within Sales and or Marketing environment.
• Valid Drivers License (unendorsed).
• Willing to travel throughout Gauteng (nationwide when required).
• Computer literate (Syspro system experience will be advantageous)
• Full understanding of design and production costs to include waste, downtime, scrap and re-work.

Responsibilities:

• Researches and gathers appropriate information on target markets to qualified leads and plans and executes an effective sales approach
• Represents the Company at different designer/ furniture tradeshows.
• Able to cultivate strong multi-player relationships.
• Conducts sales trips in their specific markets to personally contact qualified clients.
• Prepares customized bid proposals and conducts bid presentations.
• Maintains a well-informed working knowledge of all product ranges, production workflow, warrantee and guarantee, etc.
• Generates sales reports including all booking reports and other daily, weekly, monthly and annual reporting as directed.
• Responsible for timely follow up and on-going sales relationships with qualified clients to ensure ROI of attended shows/events.
• Maintains contact through direct mail, telephone, email or personal sales calls with existing clients in geographic markets.
• Manages support staff including monitoring of assignments, productivity and overall well-being.
• Actively contribute to teamwork through participation in staff meetings and by actively supporting colleagues.
• Demonstrate behaviours which reflect the KAP vision and values.
• Acting responsibly and performing your work in accordance with safety standards applied and directions given by your Manager, the Regulations, or relevant codes of practice.
• Supervise and control resource effectively to support customer delivery requirements and Lean Manufacturing principles.
• Conduct incident, accident, non-conformity investigations, associated reporting and action closure.
• Ensure KPIs are met by working to the overall plan, including management of, and reporting.
• Provide product expertise within team and respond to queries.
• Work proactively with support functions to fully define the processes/procedures/controls relevant to team activities.
• Provide support and input to continuous improvement activities within the team
• Liaise and communicate with other departments and ensure an effectiveness in resolving customer complaints.
• Develop and maintain strong relationships with internal and external stakeholders to ensure optimal customer satisfaction.
• Work collaboratively, negotiate and engage with key stakeholder to facilitate delivery and compliance with the production and customer strategy.
• Feedback to the Management team to share ideas and improve operation, recommending and supporting.