Job Description

Date Posted 22-11-24

Position: Sales Representative - Emirati

job location: Dubai

Key Responsibilities & Accountabilities:

• Present, promote, and sell products/services to existing and prospective customers.
• Perform cost-benefit and needs analysis for customers to provide tailored solutions.
• Serve as the lead point of contact for all customer account management matters.
• Establish, develop, and maintain positive business and customer relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Ensure timely and successful delivery of solutions according to customer needs and objectives.
• Achieve agreed-upon sales targets and outcomes within scheduled timelines.
• Provide regular updates on progress of monthly/quarterly sales initiatives to Sales Manager and Management team.
• Develop new business with existing clients and identify opportunities to meet sales targets.
• Help forecast and track key account metrics.
• Maintain an updated client database.
• Collaborate with the sales team to identify and grow sales opportunities.
• Coordinate sales efforts with team members and other departments.
• Provide management with reports on customer needs, problems, interests, and potential opportunities for new products/services.
• Prepare and follow up on a weekly plan of meetings with clients.
• Manage supplier visits and ensure they are properly entertained.
• Organize monthly warehouse visits for VIP clients.
• Arrange quarterly outing events with the customer service and logistics teams.
• Participate in relevant training sessions to enhance sales skills and product knowledge.

Requirements:

• Proven work experience as a Sales Representative.
• Excellent knowledge of MS Office.
• Familiarity with BRM (Business Relationship Management) and CRM practices, with the ability to build productive business relationships.
• Highly motivated and target-driven with a proven track record in sales.
• Excellent selling, communication, and negotiation skills.
• Strong prioritization, time management, and organizational skills.
• Ability to create and deliver presentations tailored to the audience's needs.
• Strong relationship management skills with a willingness to accept feedback and grow