Job Description
This role is responsible for developing a sales portfolio made up of new and existing customers, and for managing their performance and commercial development across all stages of the sales process.
The role develops transport and logistics solutions through transactional and consultative selling for air, ocean, and land freight, as well as related products. It manages mid-impact customers with growth potential and potential for developing the company's core products, building long-term commercial relationships and actively prospecting for new customers (hunting), in line with the company's objectives.
Sales Representative
Location: Santiago, Chile
Company: Maersk
About Maersk
At Maersk, we are transforming the future of global logistics through integrated transport and supply chain solutions. We are looking for a highly motivated and results-driven Sales Representative to join our commercial team in Santiago, Chile. This role is ideal for professionals passionate about logistics, business development, and building long-term customer relationships in a dynamic and fast-paced environment.
Key Responsibilities
- Manage an assigned customer portfolio and deliver results aligned with commercial targets and budget objectives.
- Identify, prospect, and develop new business opportunities through proactive hunting activities.
- Generate demand, open new accounts, and convert prospects into active customers.
- Drive portfolio growth by identifying cross-selling opportunities and promoting Maersk's integrated logistics solutions.
- Understand customer needs and create tailored value propositions that address their business challenges.
- Build and maintain strong relationships with key decision-makers and stakeholders.
- Advise customers on market trends, pricing developments, logistics solutions, and company policies.
- Conduct market research to identify potential customers and business opportunities within the assigned territory.
- Analyze industry trends, competitor activities, and customer behavior to support data-driven sales strategies.
- Maintain accurate and up-to-date customer information within CRM systems.
- Collaborate closely with Product, Customer Experience, Operations, and other internal teams to ensure customer satisfaction and portfolio performance.
Requirements
- Minimum of 5 years of experience as a Sales Representative, Business Development Executive, or similar commercial role.
- Mandatory experience within the logistics industry.
- Proven experience selling air freight, ocean freight, land transportation.
- Proven experience in prospecting, lead generation, account acquisition, and new business development.
- Exposure to products and services such as air freight, LCL, inland transportation, customs brokerage, warehousing, and depot services is highly desirable.
- Bachelor's degree in Business Administration, International Trade, Logistics, or a related field.
- Advanced English proficiency, both written and spoken.
- Intermediate to advanced Microsoft Excel skills.
- Experience using CRM platforms for pipeline management and customer portfolio administration.
- Knowledge of data visualization and analytical tools such as Power BI.
- Experience with consultative sales methodologies and integrated logistics solutions.
- Strong analytical and digital mindset, including an interest in leveraging Artificial Intelligence tools to enhance prospecting, customer insights, sales planning, and productivity.
Competencies & Skills
- Proactive and self-driven approach.
- Excellent communication and interpersonal skills.
- Strong negotiation and influencing capabilities.
- Strategic thinking with a customer-centric mindset.
- High level of resilience and achievement orientation.
- Ability to thrive in dynamic and fast-changing commercial environments.
- Strong relationship-building skills with decision-makers and senior stakeholders.
- Ability to analyze commercial performance, market trends, and customer data to support decision-making.
- Collaborative mindset with the ability to work effectively across cross-functional teams.
- Strong organizational and time management skills.
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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.