Job Description

Job Summary

The Sales Representative is responsible for managing HVAC residential and contractor sales, including support products, for one of our established wholesale HVAC distributorships that carries multiple brands of equipment, parts and supplies. The ultimate goal of this role is to develop client relationships to be able to sell, acquire and maintain a strong customer base supporting a Sales Center in a designated territory.

Essential Duties/Accountabilities

• Duties and responsibilities will include but are not limited to:
• Represent Baker Distributing Company as a leader in the industry.
• Secure maximum market share and sales dollars consistent with established sales policies and programs.
• Solicit new accounts and dealers and develop market strategies.
• Maintain direct personal contact with all assigned accounts and foster relations with new ones.
• Take a proactive approach to sales development and problem solving.
• Resolve customer relations problems and issues with clients within a timely manner.
• Serve as a host at dealer meetings, conferences, conventions, incentive trips and all other similar functions.
• Participate as requested in home product shows, utility sponsored events, industry associations, etc. Attend, when necessary, training classes to acquire the skills to meet our customers’ needs and expectations and to keep abreast with technical developments and changes in product lines.
• Perform other duties as assigned.

Qualifications

Qualifications

• High school diploma or equivalent (e.g., GED) is required.
• Bachelor’s degree in business or a related field is preferred.
• 2 – 4 years of sales experience in the HVAC industry is required.
• Experience with operations of a wholesale HVAC equipment supply house is desirable.
• Proven sales and marketing background with knowledge of air‑conditioning, heating, and ventilation equipment at the wholesale‑distribution level is required.
• Experience working with residential and commercial contractor relationships is desirable.
• Ability to operate heavy machinery is required; the employer will consider reasonable accommodations as needed.
• A valid driver’s license is required only if driving is an essential function of the role.

Skills

• Proficiency in Microsoft Office products.
• Effective communication in English—including speaking, reading, and understanding—to ensure compliance with safety standards, training, policies, and procedures.
• Effective written and verbal communication.
• Ability to communicate clearly with internal and external groups.
• Ability to develop and maintain long‑term customer relationships.
• Strong negotiation and interpersonal skills.
• Ability to analyze and interpret data.
• Strong, creative problem‑solving abilities.
• Ability to deliver quality presentations.
• Desire to learn, teach, and lead.
• Ability to work independently and as part of a team.
• Ability to meet assigned goals and objectives within designated time frames.
• Proactive approach to identifying and implementing process and service improvements.

Physical Demands and Work Environment

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
• Required to move parts and equipment weighing up to 50 pounds.
• Required to position self to access equipment by standing, sitting, or walking, climbing, kneeling, crouching, or crawling.
• Operates computer and telephone equipment for extended periods of time.
• Visual acuity is required to perform essential job functions such as reading labels, inspecting equipment, monitoring inventory, and operating machinery. Tasks may involve close vision, distance vision, color differentiation, peripheral awareness, depth perception, and visual focus.
• Required to operate warehouse equipment such as forklifts and pallet jacks