Job Description
Established in 2009, Impact Fire Services was the vision of a group of experienced industry professionals that wanted to build a best-in-class fire protection and life safety company. Through superior customer service and technical expertise, we have developed long-standing relationships with the leading businesses in our markets. We are a full-service fire protection company, providing installation, maintenance, inspection, monitoring, and retrofit of fire safety systems. Come join a dynamic team of fire protection professionals, many of whom carry NICET and manufacturer certifications in leading brands. Impact Fire has deep experience supporting many industries including retail, healthcare, education and restaurants. Today, we operate over 52+ district offices and employ over 2,100 employees across multiple states throughout the USA.
At Impact Fire Services you can learn a trade with multiple career paths in fire and life safety while benefiting from an employee focused company culture that allows you to gain mentorship and training provided by leading experts at one of the fastest growing companies in the industry. Whether you have transferable skills, prior industry experience, or are looking to start your journey, our apprenticeship programs will give you the support and knowledge you need to go further in your career.
Why work with us?
At Impact Fire, we are a group of hardworking, dedicated fire protection professionals committed to protecting lives and property from fire. Our cohesive team spirit and customer service-oriented culture are expressed in all that we do. We operate with the belief that every team member plays a critical role in our success. We operate in 52+ district office locations across the United States, supporting industries ranging from retail and healthcare to education and restaurants.
Benefits of joining Impact Fire Services
When you join Impact Fire you will receive:
• Competitive compensation
• Pay is on a weekly cycle, every Friday
• Career Advancement Opportunities
• Competitive benefits, including healthcare, dental, vision, life insurance, paid time off and holidays
• Company paid short and long-term disability
• Immediately vested in our 401(k) company match
• Full-time employees participate in our Shared Ownership Program which offers a monetary bonus aligned to the company's long-term success. This program fosters an ownership mindset and ensures that every employee meaningfully shares in the success they help create.
• Exceptional guidance and support from our managers
• Collaborative culture & environment
• Robust training opportunities with company reimbursement upon achieving required licensing
• Apprenticeship programs for fire sprinkler, fire alarm and inspection positions
• Opportunity to work alongside some of the best talent in the fire protection industry
Join a growing team where your success directly drives our growth.
We are looking for a motivated, relationship-focused Service Sales Representative to help expand our commercial fire and life safety business. In this role, you will build long-term customer relationships by promoting and selling preventative maintenance agreements (PMAs) and service solutions for commercial building systems, including:
• Fire Alarm Systems
• Fire Suppression Systems
• Fire Sprinkler Systems
• Fire Extinguishers
• Emergency Lighting (E-Lights)
• Distributed Antenna Systems (DAS)
You will also work closely with existing customers to identify service, repair, and upgrade opportunities that help keep their facilities safe, compliant, and operating efficiently.
No industry experience? No problem. We are willing to train the right candidate who brings the drive, professionalism, and desire to succeed.
What You'll Do
• Develop and maintain strong relationships with commercial customers
• Generate new business opportunities and grow existing accounts
• Present and sell preventative maintenance agreements (PMAs)
• Quote service repairs, inspections, and system upgrades
• Partner with operations teams to ensure exceptional customer experience
• Meet and exceed sales goals while contributing to team success
• Stay informed on industry trends, products, and customer needs
What We're Looking For
• A positive, energetic, and customer-focused attitude
• Strong communication and relationship-building skills
• A desire to learn and grow in a technical sales environment
• Ability to quickly grasp new concepts and apply them effectively
• Self-motivated with a strong work ethic and attention to detail
• Comfortable influencing decisions and presenting solutions to customers
• Ability to pass a background check and drug screening
• Valid driver's license with a clean driving record
Preferred Qualifications
• 2–3 years of sales experience in a B2B, service, or technical sales environment (preferred, not required)
• Experience selling service-based solutions or other intangible products
• Understanding of the sales process from prospecting through closing and account retention
• Proven track record of acquiring new business and growing existing accounts
• Strong presentation and communication skills in both one-on-one and group settings
• Experience within the fire and life safety industry is a plus but not required.
Why Join Us?
• Comprehensive training and support
• Opportunity to build a rewarding long-term career
• Competitive compensation with uncapped earning potential
• Growth-oriented culture that invests in your professional development
Make an impact by helping customers protect people, property, and businesses
We look forward to talking with you about career opportunities with Impact Fire Services. For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
