Job Description

Band

Level 3#LI-Remote

Location: Santiago, Chile

This role is based in Santiago, Chile. Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.

Are you passionate about making an impact on patients’ lives through meaningful engagement with healthcare professionals? As a Sales Representative, you will play a key role in executing commercial strategies, delivering high-quality customer interactions, and driving demand across your assigned territory.
In this role, you will combine scientific knowledge, customer focus, and strong execution capabilities to contribute to business success while ensuring compliance with Novartis standards and improving patient outcomes.

Key Responsibilities

Execute the commercial strategy for assigned brands within the territory, ensuring delivery of business objectives
Deliver high-quality customer interactions aligned with segmentation, personalization, and engagement standards
Implement omnichannel customer journeys supported by digital tools and data insights
Drive demand generation and achieve agreed sales targets through effective execution of brand strategies
Act as a trusted partner to healthcare professionals, communicating scientific data and product information appropriately
Collect, analyze, and share field insights on customer needs, market dynamics, and competitor activities
Participate in events and promotional activities in alignment with governance and compliance standards
Collaborate cross-functionally with Sales, Marketing, Medical, and Access teams to ensure aligned execution
Ensure full adherence to Novartis policies, ethical standards, and regulatory requirements

Essential Requirements

University degree in life sciences, business, or a related field
Proven experience in pharmaceutical or healthcare sales
Strong customer engagement and relationship management skills
Solid communication and interpersonal skills
Analytical mindset with ability to interpret data and performance indicators Ability to work independently while collaborating with cross-functional teams
Strong execution focus and results-oriented mindset
High standards of integrity, compliance, and ethical behavior

Desirable Requirements

Experience using digital tools, data, and AI to support customer engagement
Experience with omnichannel engagement strategies in field execution

Benefits & Rewards

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Explore Benefits & Rewards

Commitment to Diversity & Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Why Novartis

Helping people with disease and their families takes more than innovative science. It takes a community of passionate individuals working together to achieve breakthroughs that change patients’ lives.

Skills Desired

Account Management, Commercial Excellence, Communication Skills (Inactive), Compliance (Inactive), Conflict Management, Cross-Functional Coordination, Customer Insights, Ethics, Influencing Skills, Selling Skills (Inactive), Technical Skills (Inactive)

About Novartis

Novartis is an innovative medicines company. Every day, working to reimagine medicine to improve and extend people’s lives so that patients, healthcare professionals and societies are empowered in the face of serious disease. Our medicines reach more than 250 million people worldwide.

Find out more at https://www.novartis.com

See our community guidelines: https://go.novartis.social/3Nboxki

Industry

Chemicals & Materials

Company Size

10,000+ employees

Headquarters

Basel, CH

Year Founded

Unknown

Website

novartis.com

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