Job Description

Are you a natural communicator with a passion for helping others succeed? At Contour Education, we’re on a mission to reshape education by connecting students with high-quality tutoring programs that inspire confidence and deliver results.

As a Sales Representative, you’ll play a key role in guiding families through their educational journey, helping students take their first steps towards achieving their goals. If you thrive in a people-focused, target-driven environment, this role is for you!

This is afull-time permanent role (38 hours per week)with structured operating hoursacross weekdays(11:00 am – 9:00 pm)and weekends (9:00 am – 5:00 pm).Weekend work is mandatory, andapplicants must be available to work both Saturday and Sunday.

Who Are We

At Contour, we’re reshaping education, one student at a time.

Born from the frustration of students who knew the system could be better, we set out to build what we once wished existed: tutoring that actually works. Not generic classes. Not recycled notes. Not overpriced, overcrowded rooms with an out-of-touch teacher who couldn’t relate. But a complete ecosystem of tutoring, resources, and support, meticulously designed to help every student reach their full potential.

Since 2020, over 10,000+ students have trusted Contour to guide their academic journey, and we’ve grown to over 300+ team members. We’ve produced hundreds of 99+ ATARs, tutored the World-Record UCAT scorer, and placed more students into medical school than any school in Australia.

Our growth is a testament to the simple philosophy: Put the student first, always. Everything we design, from our world-class tutor-training programs to our purpose-built campuses, exists to help students master content faster, perform with confidence, and even rekindle the joy of learning.

Contour is a group of three brands united by one goal: to give every student the best chance to achieve their full potential:

·Contour Education:Reshaping how students master their high school subjects with small-group tutoring, structured resources, and 1-on-1 support across Maths, Science, and English.

·Contour Medprep: Reshaping medical preparation with a proven, step-by-step pathway through the UCAT, interviews, and admissions, led by a team of 100+ medical students.

·Contour TestPrep:Reshaping test preparation, starting with the selective entry exam, through rigorous tutoring, mock exams, and data-driven feedback to give students a decisive advantage.

What You Will Do

• Outbound Leads Contact interested students and parents via phone, email, and text, share details about our programs, answer questions, and book free trial weeks. (This is primarily a B2C outbound calling sales role!)

• Manage Enquiries Handle incoming enquiries via phone, email, and text, sharing details about our programs, answer questions, and book free trial weeks.

• Drive Enrolments Conduct follow-ups with prospective students and parents who have completed free trial weeks, converting interest into enrolments by showcasing the value of Contour’s offerings.

• Hit Your Targets: Meet and exceed enrolment goals by managing a robust sales pipeline, maximising every opportunity to connect and engage.

• Provide Insights Share feedback and ideas with the Sales Team Leader to enhance processes and improve conversion rates.

This is afull-time permanent role (38 hours per week)with structured operating hours across weekdays (11:00 am – 9:00 pm)and weekends (9:00 am – 5:00 pm).Weekend work is mandatory, and applicants must be available to work both Saturday and Sunday. The role also offers strong commission opportunities.

You’ll benefit from a robust training program combining weekly group sessions and personalised coaching to support ongoing development with potential to become a Senior Sales Rep and leadership opportunities available for suitable team members as well.

What You Will Bring

• Customer-Centric: Strong listening skills, empathy, and the ability to build meaningful relationships with students and parents.
• Sales Capability: Ability to identify opportunities, address concerns, overcome objections in a solution-focused manner, and confidently guide families through decisions.
• Organised and Proactive: Ability to manage multiple enquiries and follow-ups while remaining focused on achieving targets.
• Tech-Savvy: Comfortable using CRM systems and quick to learn new software platforms.

Experience Requirements

• Completion of VCE with strong academic performance
• A Bachelor’s degree (completed or currently studying) in Commerce, Business, or a related field
• Previous experience in retail, hospitality, call centres, and/or sales (preferred)

Personal Requirements

• Passionate and Engaged: Able to build rapport and connect with students and peers.
• Long-Term Mindset: Interested in growing with the organisation over time.
• Student-Focused: Genuine passion for helping students and parents succeed.
• Commitment to Availability: Reliable and able to consistently commit to rostered hours.
• Ability to work in Melbourne CBD
• Willingness to sign an NDA to protect company resources and confidential information
• Agreement to a non-compete clause (conditions apply)
• Past VCE Graduate (non-VCE graduates may be considered in exceptional circumstances)
• Ability to speak a second language (desirable but not essential)

Why Join Contour?

• Purposeful Work Help students start their educational journey with clarity and confidence. This role best suits someone with strong interpersonal skills, a sense of empathy towards students and parents, and a genuine passion to help students achieve their academic potential.

• Collaborative Culture Be part of a supportive team that celebrates growth and success together. Our team is super driven and hard-working, but we’re all easy-going and friendly, and we love our frequent (paid-for🥳) team dinners and meet-ups, where you’ll get to talk and vibe with everyone.

• Growth Opportunities Get a inside look at one of the fastest growing start-ups in education in Australia, and develop your skills in a dynamic, fast-growing organisation.

If you’re detail-oriented, empathetic, and excited to contribute to Contour's mission, we’d love to hear from you!

Why You Will Love It

• Above market rate compensation.

• Significant improvement in public speaking, team, and leadership skills (and you get paid for it).

• Personalised mentorship, training and feedback to improve your sales and communication skills.

• Creative freedom in a fun start-up environment (no corporate walls, talk directly to the founders or students).

• Satisfying and fulfilling work that ultimately helps students thrive and succeed (it feels good when you help students enjoy their time at Contour, and do well at school!).

• Opportunities for career growth and long-term opportunities in a rapidly growing education company.

Application Process

• Submit your application
• Shortlisted candidates will complete a behavioural and video interview assessment