JOB TITLE:
Sales Representative

REPORTS TO:
Senior Manager

DEPARTMENT:
HOME & BUILDING DEPOT (St. Kitts)

Job
Summary:

The Sales Representative is responsible
for operating outside the office of the Department, searching for potential
sales leads, and bringing new business to the Department.

MAIN DUTIES:

• 
  Maintenance
  of and accountability for high levels of customer service at all times
  (internal and external).
• 
  Identify
  key sales opportunities to enhance company revenue.
• 
  Meet
  with customers in order to market, explain and sell products and services.
• 
  Develop
  professional and healthy relationships with clients, management and
  internal staff.
• 
  Concentrate
  on selling merchandise and services to customers.
• 
  Visit
  job sites daily and procure orders.
• 
  Liaise
  with the persons inside the store to determine the availability of
  products.
• 
  Interact
  with customers, answer their questions and make sales.
• 
  Serve
  as consultants for customers by helping them make the right selections.
• 
  Respond
  to customers’ queries regarding goods and services provided by the
  Department.
• 
  Advise
  customers on the application and use of products.
• 
  Address
  customer issues in a timely manner to ensure high level of customer
  satisfaction.
• 
  Ensure
  that items for delivery are delivered within a reasonable time
• 
  Prepare
  job status reports
• 
  Assist
  in stock counts
• 
  Assist
  in the delivery process when necessary.
• 
  Report to the Senior
  Manager weekly regarding existing, new or potential customers.
• 
  Ensures
  that vehicles are always in good working condition.
• 
  Prepares
  and submits Weekly Sales Report to Management.

Requirements

Skills and
Qualifications

• 
  Must possess five (5) CXC subjects
  including Mathematics, English, Accounts, and Information technology
• 
  At least 2 years experience as a Sales
  Representative or similar position
• 
  Must possess the license
  required to operate and drive the assigned vehicle. P-Standard driver’s license
  preferred.
• 
  Must have at least two
  years of experience in driving.
• 
  Willingness to learn
  about products and services being sold
• 
  Must be polite and
  provide excellent customer service
• 
  Detail-Oriented and good
  documentation skills
• 
  Excellent Teamwork abilities
• 
  Excellent communication and
  organizational skills
• 
  Must be able to use Microsoft Word and Excel and
  use computer applications