Job Description

Position: Sales Representative
Schedule: PST

Tasks required:

• Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales

• Develop new business opportunities through proactive efforts and research

• Utilize sales techniques to identify customer needs and present appropriate solutions

• Analyze market trends and competitor activities to identify potential business opportunities.

• Negotiate contracts and close deals effectively.

• Cold call prospects to sell the products and services of the client

• Provide information about product’s features, prices etc. and present their benefits

• Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed

• Maintain a well-developed pipeline of prospects

• Develop strong, ongoing relationships with prospects and customers

• Collaborate with the sales team to achieve sales targets

• Upsells customers to larger products, more extensive packages, or higher priced services

• Keep detailed record of call logs and enter data accurately and consistently into the company's database

• Must be able to track conversations and follow up with customers in a timely manner.

• Generate and source out leads through various channels

• Other ad hoc tasks that would be assigned

Requirements

• Proven work experience as a Virtual Sales Representative or equivalent

• Well-versed in business development, account management or outside sales

• Familiarity with MS Office applications

• Strong sales acumen with the ability to analyze customer needs and offer tailored solutions.

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Sales skills, including prospecting, lead generation and closing deals

• Great customer service skills

• Excellent selling, closing, persuasion and presentation skills

• Interpersonal skills to work with a wide variety of people each day, build relationships and network

• Clear and concise communicator with a neutral English accent and effective verbal communication skills

• Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision