Job Description

Position: Sales Representative

Number of hours: 40 hours/week

Schedule: EST

Tasks required:

• Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales

• Cold call prospects to sell the products and services of the client

• Provide information about products features, prices etc. and present their benefits

• Ask pertinent questions to understand the customers requirements

• Persuade the customer to buy by demonstrating how merchandise or services meet their needs

• Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed

• Communicate customer and prospect product pain points to appropriate departments

• Maintain a well-developed pipeline of prospects

• Develop strong, ongoing relationships with prospects and customers

• Upsells customers to larger products, more extensive packages, or higher priced services

• Keep detailed record of call logs and enter data accurately and consistently into the company's database

• Must have the ability to create responses aligned with the companys messaging and drive the conversation to an appointment

• Generate and source out leads through various channels

• Other ad hoc tasks that would be assigned

Requirements:

• Proven work experience as a virtual Sales Representative is required

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Experience in B2B and/or B2C sales

• Ability to call, connect, and interact with potential customers

• Knows how to craft responses and do meaningful conversations

• Clear and concise communicator with a neutral English accent and effective verbal communication skills

• Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision

• Highly organized and detail-oriented; able to efficiently prioritize multiple tasks

• Ability to work independently and in a team-oriented environment