Job Description

Position: Sales Representative

Number of hours: 40 hrs/week

Job duration 3 months

Schedule: SG Time

Tasks required:

• Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales

• Cold call prospects to sell the products and services of the client

• Provide information about product’s features, prices etc. and present their benefits

• Ask pertinent questions to understand the customer’s requirements

• Persuade the customer to buy by demonstrating how merchandise or services meet their needs

• Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed

• Communicate customer and prospect product pain points to appropriate departments

• Maintain a well-developed pipeline of prospects

• Develop strong, ongoing relationships with prospects and customers.

• Upsell customers to larger products, more extensive packages, or higher priced services.

• Keep detailed record of call logs and enter data accurately and consistently into the company's database.

• Must have the ability to create responses aligned with the company’s messaging and drive the conversation to an appointment.

• Generate and source out leads through various channels.

• Other ad hoc tasks that would be assigned

Requirements

• Proven work experience as a virtual Sales Representative is required.

• Bachelor’s degree in finance, Business Administration, Accounting, Marketing or related field

• Experience in the banking or finance industry is required.

• Understanding of banking solutions and financial services

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Sales skills, including prospecting, lead generation and closing deals.

• Great customer service skills

• Excellent selling, closing, persuasion and presentation skills.

• Interpersonal skills to work with a wide variety of people each day, build relationships and network.
• Clear and concise communicator with a neutral English accent and effective verbal communication skills
• Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision.