Job Description

Fuel the Growth of a High-Value Membership Network

Shack Shine is in the midst of a bold transformation, evolving from a leader in house detailing to a technology-enabled, membership-based powerhouse . We are looking for a highly motivated Sales Representative who thrives in a fast-paced environment and is ready to take true ownership of our outbound sales engine.

In this role, you aren’t just booking services; you are the architect of a lasting partnership that protects and enhances our customers' most valuable assets. You will be the primary driver of our proactive membership model, communicating the long-term benefits of regular home care to maximize Lifetime Value (LTV) for our Franchise Partners. If you are a results-driven professional who loves to see the direct impact of your efforts, we want you to help fuel the growth of our scaling global brand.

📢 WHAT PEOPLE SAY ABOUT YOU

• The Results-Driven Closer You are a high-energy professional who is motivated by clear targets and possesses a relentless "Play to Win" mindset.
• The Expert Influencer You handle objections with confidence and empathy, turning every conversation into an opportunity to educate customers on the benefits of our membership model.
• The Outbound Powerhouse You thrive on volume and urgency, taking pride in maintaining a minimum of 65+ dials a day to maximize revenue for your assigned territories.
• The Strategic Value-Adder You proactively identify cross-sell and upsell opportunities that enhance the customer's home while maximizing the value of every booking.
  
  

💼 YOUR IMPACT AT SHACK SHINE

• Own the Outbound Engine: You will lead the outbound sales process across phone, text, and email, reconnecting with past customers and finding new opportunities to drive bookings and memberships.
• Maximize Lifetime Value (LTV): You will act as a champion for long-term growth, tailoring your outreach to account history to ensure we are maximizing the value of every customer relationship.
• Partner with Business Owners: You will work directly with Franchise Partners as their dedicated growth engine, helping them scale their businesses through predictable, profitable growth.
• Command Inbound Peak Times: You will manage overflow inbound calls, leveraging your service expertise to convert inquiries into high-value member relationships.
• Collaborate for Success: You will share real-world insights and feedback from your interactions with the Brand Team to help refine our seasonal campaigns and coaching initiatives.

🎯 WHAT YOU BRING TO THE TABLE

• Performance Excellence: A proven track record of consistently meeting or exceeding ambitious monthly sales targets.
• Exceptional Persistence: The grit and discipline required to maintain high-volume outreach while ensuring every interaction is professional and seamless.
• Relationship Mastery: The ability to build fast rapport with customers and long-term, positive partnerships with our Franchise Partners.
• High Detail Orientation: Strong administrative skills and proficiency in CRM tools (Pipeline) to ensure all customer data and appointments are handled with total accuracy.

💰 COMPENSATION & BENEFITS

• Pay: $23.00 per hour + commission and performance bonus
• Health & Dental: The Total Compensation Package includes Extended Health and dental coverage.
• Professional Growth: We focus on your development through our professional development programs.
• Wellness: Enjoy a variety of health and wellness initiatives, including access to gym facilities at our corporate head office.
• Transparency: Speak to us to learn more about the full details of what we offer.

🏢 HYBRID WORK ENVIRONMENT

• Our Model: We have created a hybrid work model that helps us get together to Collaborate, Celebrate, and Connect while enjoying the flexibility of working where it makes sense for you.
• Office Presence: For this role’s duty and responsibility, we anticipate that you will come into the office three days a week, Tuesday through Thursday.
  
  

📌 THE HIRING PROCESS

• Pre-Screen: Let’s talk about your experience, goals, and excitement for this role!
• Interviews: Our process is designed to be both engaging and transparent, as we know this is as big of a decision for you as it is for us.
• Verification: We conduct reference and background checks as part of our final steps.
• Modern Practices: We use audio recording transcription for our interview practices 🔊.
  
  

🏆 ABOUT US

• Award-Winning Culture: O2E Brands has been named one of Canada’s Best Workplaces 14 times.
• Global Recognition: We made Newsweek’s top 100 list of “Most Loved Workplaces” at #14—the only Canadian company on the list!
• Social Presence: Check out our culture on YouTube and social media to see what life is like here!
• Inclusivity: We value diversity and inclusivity; accommodations are available upon request.
  
  

➡️ Ready to take your career to the next level? Apply today! 🚀

#ShackShine