Job Description

Job Purpose

The purpose of the Sales Representative role is to drive sales growth and maintain strong customer relationships within the glass and aluminium industry The role focuses on generating new business, servicing existing clients, preparing quotations, and ensuring customer satisfaction while achieving agreed sales targets for the Johannesburg branch

Key Responsibilities

Sales & Business Development

• Actively source and develop new business opportunities within the glass and aluminium market
• Maintain and grow relationships with existing clients, including contractors, developers, architects, and walk-in customers
• Promote and sell glass products and services in line with pricing and margin requirements
• Meet or exceed monthly and annual sales targets

Customer Service

• Provide professional advice to customers on glass products, specifications, and applications
• Attend to customer enquiries, walk-ins, and site-related queries promptly and efficiently
• Handle customer complaints and queries, escalating where necessary to management

Quotations & Orders

• Prepare accurate quotations based on customer requirements and specifications
• Follow up on quotations to secure orders
• Ensure all sales orders are correctly captured and processed
• Liaise with production, dispatch, and installation teams to ensure timely delivery

Market & Industry Knowledge

• Must have glass experiences
• 
  Maintain up-to-date knowledge of glass products, industry trends, and competitor activity
• Identify opportunities to improve product offerings and sales processes

Administration & Reporting

• Maintain accurate sales records and customer information
• 
  Submit regular sales reports to management
• Ensure compliance with policies, procedures, and pricing structures

Health, Safety & Compliance

• Adhere to all health and safety policies and procedures
• Ensure compliance with relevant industry standards and regulations
• Comply with code of conduct and ethical standards

Minimum Requirements

Qualifications

• Matric (Grade 12) – essential
• Sales or business-related qualification

Experience

• Minimum of 2–3 years sales experience, preferably within the glass, aluminium, or construction industry
• Proven track record in achieving sales targets

Skills & Competencies

• Strong communication and negotiation skills
• Customer-focused with strong relationship-building ability
• Good understanding of glass products and measurements
• Ability to read basic drawings or specifications
• Strong administrative and organisational skills
• Ability to work independently and as part of a team

Personal Attributes

• Results-driven and self-motivated
• Professional and well-presented
• Honest, reliable, and accountable
• Able to perform under pressure and meet deadlines
• Drivers licence

Employment Terms

• Position based at the Johannesburg branch
• Subject to a probationary period as per policy
• Employment subject to policies and procedures