
Job Type: Full Time
Hours: 9:00-6:00 PM EST M-F
Salary: $50,000-$60,000 yearly
The Sales Reporting Manager maintains and grows AnswerNet’s sales performance reporting, which today runs primarily through Excel and Pentaho. This role keeps existing reports accurate and on schedule while building the automation skills needed to reduce manual work over time. It’s a strong fit for someone early in their reporting/analytics career who is comfortable in Excel, has some exposure to ETL or BI tools, and is eager to grow into a more automated, scalable reporting function alongside the sales team.
Essential Duties and Responsibilities
Qualifications
Education: Associate or bachelor’s degree is required.
Experience: 2-3 years of experience in reporting, data entry/analysis, or business operations, with solid hands-on Excel experience. Prior exposure to Pentaho or another ETL/BI tool is a plus but not required — training provided.
Certification None required.
Skills/Competencies: Solid Excel skills (formulas, pivot tables); comfortable learning new systems and tools; basic understanding of ETL/data concepts a plus; detail-oriented with strong follow-through on recurring deadlines; interest in automating manual processes; clear written and verbal communication.
Physical Requirements:
Work Environment:

If you are interested in growing your business or increasing efficiency, AnswerNet has the expertise, technology, and people to help you take your company to new heights! As your call center partner, we realize we are an extension of your brand, a privilege we take very seriously. To protect your brand and deliver on our promise of exceptional customer service, you benefit from one of the most comprehensive agent training programs in the industry.
With 31 contact centers in the United States and Canada, you can take advantage of more than 50 different telephony-related services, including traditional inbound, outbound, and BPO work, as well as customized programs to meet your specific needs. With no program too big or too small, AnswerNet looks forward to adding you to our roster of more than 10,000 satisfied customers.