Job Description

Working within our Hallam team, this is a vital role in ensuring the timely provision and management of quotes and the processing of orders via our CRM & SAP systems.

What will you do

• Develop a strong working understanding of the Salesforce CRM system.
• Generation of quotes
• Liaise directly with clients via email to obtain missing information
• Processing Orders

What we require

• Salesforce and CRM skills to manage quotes, customer details
• Strong quote preparation skills to prepare accurate quotes
• Strong attention to detail to ensure pricing, specifications and customer information are accurate.
• Strong customer service and communication skills when dealing with clients via email and internal teams.
• Good time management and prioritisation skills to manage multiple quotes and orders.
• Accurate data entry skills to keep Salesforce information up to date.
• Order processing skills to process approved quotes into sales orders.
• Problem-solving skills to resolve missing information, errors and delays.
• Strong coordination skills to work effectively with sales, customers via email and operations and finance teams.
• Professional written communication skills for emails, follow-ups and updates.
• Basic commercial awareness of pricing, quotes, sales orders and revenue.

What we prefer

• Experience within the building industry or in a similar role
• A problem solver who has a ‘can-do’ attitude.
• Strong computer skills, particularly with Microsoft Office, Excel and Salesforce
• Good organisational and time management skills to manage multiple quotes and deadlines.

What we offer

• Access to discounted Health Insurance
• Peer to Peer Recognition via our ‘AAA' Nominations and awards
• Wellbeing Committee focusing on Mental Health, Community Engagement, Diversity & Inclusion, Social & Amenities
• WhereFit membership offering discounts on gyms, apparel and more

Who we are

We are at the heart of every place that matters. From automatic doors to cloud-based access solutions, we enable seamless movement in secure, safe, and sustainable spaces.

With over 16,000 employees worldwide, we are a global leader in access solutions across industries including healthcare, aviation, education, hospitality and more. We focus on innovation, collaboration, and creating real impact for our customers and communities.

At dormakaba, you’re encouraged to take initiative, grow your skills, and build your career alongside a global team shaping the future of access.