Job Description

A growing B2B technology and solutions provider seeking a highly organized and detail-oriented Customer Service & Quotations Coordinator to support their sales and operations teams.

This role is ideal for someone with strong administrative skills, experience working with quotes and CRM systems, and a desire to grow into a more technical and project-focused position over time.

Responsibilities:

• Answer incoming phone calls and gather basic customer information.
• Enter customer data and inquiries into the CRM system for follow-up by the sales team.
• Prepare and process customer quotes using product information and pricing spreadsheets.
• Enter and manage quote details within companies system.
• Support administrative and secretarial functions, including calendar management and general office coordination.
• Maintain showroom organization and presentation.
• Coordinate with internal teams to ensure quote accuracy and timely customer responses.
• Review product lists, pricing sheets, and project information to prepare proposals.
• Assist with project documentation and customer communications.
• Gradually develop an understanding of project scopes and customer requirements to provide greater support to the sales and operations teams.

Requirements:

• 2+ years of administrative, customer service, sales support, or quotation experience.
• Experience working in a B2B environment preferred.
• Strong proficiency with Microsoft Excel and Microsoft Office.
• Experience using CRM systems; ConnectWise experience is a plus.
• Excellent organizational and time-management skills.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks and prioritize effectively.
• Detail-oriented with a high level of accuracy.
• Professional phone etiquette and customer service skills.
• Ability to learn technical products, services, and project requirements.

Location: Hollywood FL

Salary: $70K