Job Description

POSITION: Sales Program Coordinator
LOCATION: Chilliwack, British Columbia
TYPE: Full-Time
PAY: $55,000–$65,000 per year

About Rainbow Greenhouses
Rainbow Greenhouses supplies national retailers and independent growers across North America with year-round live goods. With over 5 million sq. ft. of greenhouse space in BC and Alberta, we operate advanced, resource-efficient growing systems powered by skilled, hands-on teams with decades of expertise. Our full-service model supports retailers with consistent quality, availability, and innovative growing solutions. At Rainbow, we grow plants, people, and partnerships with long-term success in mind.

About the Opportunity

Rainbow Greenhouses is seeking a Program Coordinator to support the Sales team by organizing, executing, and communicating the details of assigned customer programs. This role serves as a key liaison between Sales and internal departments, ensuring accurate and timely delivery of all program requirements. The Program Coordinator plays a critical role in supporting the sales plan and delivering high-impact customer service aligned with the Account Manager’s direction.

Key Responsibilities and Accountabilities

Deliver Ongoing, High-Impact Account Support for Assigned Customer(s)

Develop a deep understanding of each customer’s business to design and deliver tailored, value-driven programs
Analyze sales performance and support marketing initiatives for both internal and customer-facing promotions
Partner across all business functions to ensure seamless execution and operational excellence

Account Administration

Document processes and maintain sales department records
Maintain internal electronic database structure and organization
Process customer orders accurately and on time using software tools
Understand customer-specific processes and tools
Resolve customer and order discrepancies
Create, proofread, and edit correspondence, invoices, presentations, reports, and other materials
Ensure catalogue data integrity including correct pricing, discounts, and product information

Customer Communication & Coordination

Prepare and distribute reports as required
Ensure accurate data and item setup in customer systems
Share information with head office and stores when directed

Problem Solving & Process Support

Troubleshoot order and reporting issues and recommend fixes
Independently triage internal and external requests, escalating when needed
Diagnose issues and drive timely resolutions within scope

Liaison Between Sales and Internal Departments

Build playbooks, presentations, and program materials
Communicate plans effectively across all Rainbow teams
Take proactive ownership of program execution
Prepare for and participate in weekly meetings

Qualifications, Knowledge, Skills, and Abilities

Proficiency in MS Office: Excel, PowerPoint, Teams, SharePoint, and Word
Excellent data entry skills (compiling, transcribing, reviewing)
Strong analytical, data management, and problem-solving skills
Solid organizational abilities, including multitasking and time-management

At Rainbow Greenhouses, we believe in GRIT - our shared values of Go for it, Rise to the challenge, Improve everyday, and Tackle it together. Our team members bring these values to life through consistency, teamwork, and pride in their craft. You’ll be part of a team that supports one another and strives for excellence every day.

Apply Today
If you are an experienced grower ready to lead a dynamic team and contribute to the success of our growing operations, we welcome your application.

#BCB

About Rainbow Greenhouses Inc

We're a full-service horticultural producer delivering live plants and value-added solutions to major retailers and independent partners across Western Canada and the Northwestern United States.

Rainbow started in 1985 as a family-led greenhouse guided by the Vander Waal's commitment to quality, relationships, and long-term growth. Today, with the confidence of our retail partners, the dedication of our teams, and the continued support of our customers, we continue to expand our operations.

We produce ornamental annuals, perennials, tropical foliage, indoor flowering plants, vegetable starters, and cut flowers on a commercial scale, using advanced systems across every stage of production. Spanning more than five million square feet of growing space in British Columbia and Alberta, our teams combine decades of horticultural expertise with precision systems that emphasize efficiency and deliver consistent results at scale.

We continue to innovate through automation, fertigation, and integrated pest management practices. These advancements help us support our teams, protect resources, and deliver high-quality plants year-round. Every system, from propagation and cultivation to distribution and merchandising, has been refined to provide our retail partners with a complete, full-service approach.

Our mission is to grow opportunities for plants, people, and partnerships. That means cultivating careers, building trusted relationships, and maintaining practices that strengthen both our operations and the resources we depend on.

Rainbow’s people-centered culture reflects our GRIT values: Go for it, Rise to the challenge, Improve every day, and Tackle it together. Across all facilities, we’re focused on continuous improvement, shared success, and advancing modern horticulture through efficiency and teamwork.

Explore how reliability, innovation, and collaboration define what we do every day.

Industry

Wholesale & Distribution

Company Size

51-200 employees

Headquarters

Chilliwack, CA

Year Founded

1985

Website

rainbow.ca

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