Job Description

Rattlesnake Harley-Davidson is seeking an energetic and positive individual to join our growing team of customer service superstars! If you are an active listener, exceptional problem solver, a salesman at heart, and have a passion for powersports you may be the perfect fit for this team! We provide an unparalleled experience for our guests and value a relationship-building, customer centric approach to sales.

Responsibilities

• Assist guests through the purchase process from selection to numbers to financing and delivery ensuring their time with us is easy and stress free!
• Sell the passion and excitement of powersports to our customers
• Make introductions to other departments to ensure cross selling of Parts and Accessories, Financing, Insurance Products and Services, Warranties, and Service Plans
• Patiently and persistently Follow up on all prospects and customers, using proactive sales techniques
• Follow a well structured sales process (that works)
• Maintain the showroom and display of motorcycles in a manner appealing to customers
• Enter data into our CRM on all client information and interactions
• Stay up-to-date with our brand, product knowledge, company information, sales, and company-wide events, truly becoming a resource to our customer base
• Perform other related duties as assigned or requested

Qualifications

Requirements:

• Riding Experience and Current Motorcycle Endorsement are a must to be considered
• High School Diploma
• Minimum of 1+ year experience in customer service (customer-facing roles)
• Minimum of 6+ months experience in sales with demonstrated closing skills
• Possess knowledge of multiple brands and products in the powersports industry
• Available to work a flexible schedule including Saturdays and overtime
• Attention to detail and organized
• Exceptional verbal and written communication skills
• Teamwork- works well with others and helps even when not asked
• Proficiency with the Office Suite of applications, smartphone, email, and social media apps
• Valid driver’s license with a clean driving record required
• Punctuality is key

Benefits:

What We Offer You:

• Healthcare, Dental, & Vision Insurance (we pay a generous portion of employee and dependent Medical insurance!)
• Life and disability insurance
• Generous Vacation/PTO Plan
• Employee discounts on purchases
• Dedicated leadership team who supports and cares for employees
• The opportunity for growth and a solid long term career...we promote from within!!
• Competitive Pay - Generous commission plan on your sales allowing you to make a great living!
• And more…

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*·

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