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Service Advisor / Assistant Manager
Big O Tires, Colorado Springs
$80,000–$130,000/year
(Base + Commission)
| Sign-On Bonus
| Full Benefits
| Start Date: September 14, 2026
We're Not Just Looking for a Service Advisor. We're Looking for a Closer Who Cares.
If you're a top performer stuck at a shop that doesn't reward you for it, this is your move. We're a full-service Big O Tires location in Colorado Springs with ASE-certified technicians and Master Techs on staff, and we're looking for someone who can walk into our service drive, own it, and sell with integrity.
You know the vehicle. You know the process. You know how to explain a repair so the customer actually understands what's wrong, why it matters, and why they should trust you to fix it, not because you talked them into it, but because you gave it to them straight. That's the person we want.
Own the service drive: greet customers, write up repair orders, and manage the flow from check-in to delivery
Sell quality parts and products, confidently and honestly.
Present maintenance and repair recommendations in plain language customers can actually understand.
Walk customers through inspection findings and build trust through transparency, not pressure.
Coordinate with ASE-certified techs and Master Techs to keep jobs moving quickly and accurately.
Handle everything from tires to major service, we'll train you on tire-specific processes if that's new to you.
Follow up, close the sale, and make sure every customer leaves knowing exactly what was done and why.
What We Need From You
Proven service sales experience is required, this is a sales role first
Strong working knowledge of vehicle systems, maintenance schedules, and repair processes.
Someone thorough and fast, you don't sacrifice accuracy for speed, and you don't let accuracy slow you down.
A genuine, customer-first mindset.
We believe in real stewardship and helping people understand their vehicle and make informed decisions, not just moving tickets.
Rock-solid honesty and integrity. No overselling, no shortcuts on the truth
Comfortable in a full-service, high-volume shop environment.
Tire experience is a plus, but not required, we'll teach you that part
What You'll Get
$80K–$120K annual earning potential, competitive base pay plus commission, so your paycheck reflects your performance.
Sign-on bonus for the right candidate, including if you're leaving or transferring from another shop.
401(k)
Full benefits: health, dental, and vision ALL company paid.
A team of ASE-certified and Master Technicians who make it easy to sell what's actually needed.
A shop that backs up honest, transparent service because that's who we are.
Start Date
September 14, 2026
Big O Tires 7550 Mulberry Wood Drive Colorado Springs, CO
Ready to close, not just clock in? Apply today!
Compensation: $80,000.00 - $120,000.00 per year
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you’ve been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
The Big O Tires story begins back in 1962, just as America's new love affair with the automobile was hitting high gear. The market for replacement tires was exploding, and independent tire dealers found themselves struggling to compete in the face of low prices offered by major tire manufacturers' own company stores. Big O's founding fathers were a handful of progressive independent tire dealers who decided to band together to form a tire-buying cooperative so that they could secure volume pricing and keep their customers happy. Their concept worked. In the years that followed, The Big O Tires co-op evolved into a full-fledged franchise as it continued to find innovative ways to harness the power of the collective to benefit independent dealerships and their customers.
Almost a half-decade later, Big O Tires has become North America's largest retail tire franchisor, with over 400 independently-owned and operated locations, providing customers with a broad range of automotive services in addition to quality tires, wheels and accessories. Big O has become an industry role model admired for its innovative approach to franchising and unmatched customer loyalty ratings.
In 1996, Big O Tires joined forces with one of the largest and most respected tire marketers in the nation when it became part of TBC Corporation. Big O's reach was broadened again in 2005, when TBC Corporation was acquired by Sumitomo Corporation of America, the largest wholly-owned subsidiary of Tokyo-based Sumitomo, one of the world's leading traders of goods and services.
As Big O Tires continues to thrive and adapt to an ever-changing marketplace, it remains rooted in its humble beginnings as a proud collective of independent dealers committed to putting its customers first.
