Xylem

Sales Productivity Representative

Xylem  •  Chihuahua, MX (Onsite)  •  5 days ago
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Job Description

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We're Hiring a Sales ProductivityRepresentative– Water!

The Sales ProductivityRepresentative – Water role supports regional water sales teams through high-touch order management, forecasting support, and customer-facing coordination activities This position plays a critical role in ensuring order accuracy, timely execution, and seamless communication between sales, customers, and internal teams, while also leveraging data and systems to improve visibility and performance.

This role is less focused on strategic sales operations and more aligned to day-to-day sales support execution, pipeline coordination, and order lifecycle management

Key Responsibilities

Sales & Order Support Execution

  • Assist sales teams with proposal support activities, including coordinating data and inputs for prop studies.

  • Support forecastinputsand updates, partnering with sales to ensure pipeline accuracy.

  • Manage order and ship date accuracy, proactively coordinating updates and resolving changes with internal stakeholders.

  • Monitor order reports for missing or incomplete information, driving closure to ensure orders progress efficiently through the system.

  • Act as a point of coordination between Sales, Customer Service, and Supply Chain to ensure timely order processing and fulfillment

Salesforce & Pipeline Support

  • Maintain accurate and up-to-date opportunity and order datawithin Salesforce.

  • Assist in pipeline tracking, basic reporting, and data hygiene activitiesto support sales visibility.

  • Help drive consistency in CRM usageacross the sales team (light enablement vs. ownership).

Forecasting & Coordination

  • Support forecast consolidation and updates based on salesinputsand order flow

  • Partner with Sales and Operations to ensure alignment between customer demand, order timing, and supply availability

  • Identify discrepancies between forecast and actual order activity, escalating as needed.

Reporting & Process Support

  • Generate standard reports related to orders, pipeline status, and forecast updates

  • Track key execution metrics such as order completeness, timing changes, and backlog status

  • Assist in identifying process gaps and improving order flow efficiency

Cross-Functional Collaboration

  • Partner closely with Sales, Customer Service, Supply Chain, and Financeto ensure smooth order lifecycle management.

  • Serve as a central coordination pointfor resolving order-related issues and driving follow-up actions.

Qualifications:

  • Education:Bachelor’s degree in Business, Supply Chain, Finance, or related field is preferred

  • Language:C1 or C2 English proficiency (written and spoken)

  • Experience:2–4 years in sales support, customer service, order management, or demand/operations support

Skills

  • Working knowledge of Salesforce CRM (data entry, reporting, pipeline tracking)

  • Strong attention to detail with focus on order accuracy and process execution

  • Solid Excel skills (reporting, tracking, basic analysis)

  • Strong coordination and communication skills across teams

  • Ability to manage multiple priorities in a fast-paced, execution-focused environment

Preferred

  • Experience in order management or inside sales support roles

  • Understanding of manufacturing, supply chain, or fulfillment processes

  • Experience supporting field sales teams in an industrial environment

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.

Xylem

About Xylem

Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges. We enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used and returned to nature.

At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all our colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.

#LetsSolveWater

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Washington, District of Columbia
Year Founded
Unknown
Website
xylem.com
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