Job Description

Reinvent how global organizations scale talent, operations and innovation

Accenture helps clients establish, expand and transform Global Capability Centers (GCCs), Global Business Services (GBS) organizations and Captive Centers. As organizations increasingly use GCCs as strategic hubs for talent, innovation, AI adoption and operational excellence, we support clients throughout the full lifecycle, from strategy and setup through scaling and transformation.

As a Manager within our Global Capability Centers practice, you will drive business development and sales activities, helping clients design and implement GCC, GBS and Captive solutions that accelerate business outcomes and support enterprise reinvention.

Your Job

Drive sales and business growth

• Drive pipeline growth and improve win rates through strong GCC, GBS and Captive expertise.
• Identify, qualify and pursue new GCC, GBS and Captive opportunities across industries and geographies.
• Lead opportunities from origination through proposal development, negotiation and deal closure.
• Support achievement of sales targets and business growth objectives.

Build trusted client relationships

• Develop and maintain strong relationships with C-level and senior client stakeholders.
• Understand clients' business priorities, operating model challenges and growth ambitions.
• Position Accenture's GCC capabilities, assets and services in alignment with client needs.
• Act as a trusted advisor during solution shaping and delivery setup.

Shape client solutions

• Collaborate with cross-functional teams to design and propose tailored GCC, GBS and Captive solutions.
• Bring together capabilities from across Accenture to create differentiated client value.
• Shape solutions covering:
• Global Capability Centers (GCC)
• Global Business Services (GBS)
• Captive Centers
• Build Operate Transfer (BOT)
• Captive Assist Services
• Recruitment and Talent Acquisition
• Transition and Transformation Services
• Automation and Intelligent Operations

Govern deal execution

• Coordinate with delivery, operations and solution teams to ensure feasibility and alignment of proposed solutions.
• Drive strategic, financial and operational decisions throughout the sales cycle.
• Ensure expected client outcomes are reflected in the proposed solution and commercial construct.
• Support smooth transition from sales to delivery.

Market insight and thought leadership

• Stay informed on market trends, competitive developments and the evolving GCC landscape.
• Understand Accenture's competitive positioning within the GCC and GBS market.
• Contribute insights and market intelligence to support go-to-market activities.

How We Reinvent

Today's Global Capability Centers are evolving beyond traditional service delivery models. Clients increasingly leverage GCCs to access specialized talent, drive innovation, scale digital capabilities, accelerate AI adoption and improve business agility.

At Accenture, we help clients build and transform GCCs that combine talent, technology, data, automation and intelligent operations to create long-term business value.

What We're Looking For

Education

• Bachelor's or Master's degree, or equivalent professional experience.

Languages

• Fluency in Dutch and/or French on top of English is required

Experience

• Minimum 10 years of experience in business development, consulting, outsourcing, shared services, GCC, GBS or captive environments.
• Proven track record in achieving sales objectives and business growth targets.
• Experience working in multinational and complex stakeholder environments.
• Experience leading large opportunities and client engagements.

Skills

• Strong understanding of GCC, GBS, Shared Services and Captive operating models.
• Excellent business development and relationship management skills.
• Strong oral, written, presentation and stakeholder management capabilities.
• Ability to establish and maintain relationships across all levels of internal and external management.
• Commercial acumen and experience with complex solution selling.
• Understanding of automation, talent, operations and enterprise transformation trends.

Leadership

• Ability to influence senior stakeholders and build credibility with executives.
• Strong collaboration and team leadership capabilities.
• Proven ability to work across multiple functions and geographies.
• Results-oriented mindset with strong problem-solving skills.

Bonus Points

• Experience with Build Operate Transfer (BOT) engagements.
• Experience supporting GCC setup, expansion or transformation programs.
• Expertise in enterprise functions such as:
• Finance & Accounting
• Procurement
• Human Resources
• Marketing
• Customer Operations
• Supply Chain
• Knowledge of AI-enabled operations, automation and workforce transformation.
• Experience within consulting, business services or outsourcing organizations.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.