Job Description

Sales Planning and Operations Specialist

Act as a strategic partner to sales leadership, shaping and embedding the sales operating model, planning frameworks, and performance management approach required to deliver Arqiva’s commercial strategy. The role provides insight-led challenge, strategic analysis and forward-looking planning to optimise sales effectiveness, resource deployment and long-term growth outcomes.

Location

Commutable distance to London / Winchester

What’s in it for you

• Up to £68,000
• 10% bonus
• Work Life Smarter – our commitment to a flexible and hybrid working culture
• Generous pension scheme starting at 6% rising to 10%
• A unique wellbeing programme that looks after the whole you
• Access to multiple learning platforms to support your individual development
• Active and diverse networks that build community, support wellbeing and advocate for change
• A comprehensive set of benefits including discounts on big brands, gymflex memberships and paid volunteering leave - see our full list of benefits here

Plus, you’ll play an integral role in protecting the commercial value of Arqiva’s sites - a critical part of how we deliver for our customers.

What you’ll be working on

• Shape and own the strategic sales planning framework, ensuring alignment between corporate strategy, commercial priorities, and sales execution.
• Lead the development of medium- and long-term sales forecasts, scenarios, and plans to inform investment decisions, capacity planning and target setting.
• Provide strategic insight and decision support to sales and commercial leadership through advanced performance analysis, scenario modelling and forward-looking metrics.
• Act as a trusted advisor to sales leadership on sales strategy, operating model design, territory and account planning and go-to-market effectiveness.
• Define and embed a clear performance management approach, including KPIs, dashboards and governance rhythms that drive accountability and focus on value creation.
• Lead continuous improvement of sales processes, systems and ways of working to support scalable growth and increased commercial effectiveness.
• Set strategic direction for CRM and sales tools, ensuring they enable high-quality decision-making, pipeline transparency and consistent sales discipline.
• Drive prioritisation of customer segments, target accounts and opportunities in line with strategic objectives and resource constraints.
• Ensure strong strategic alignment across sales, marketing, finance and operations on planning assumptions, demand outlook and execution priorities.
• Identify and assess emerging trends, risks and opportunities within the sales environment, translating insight into actionable recommendations.
• Act as the centre of excellence for sales planning and operations, embedding best practice, standards, and capability development across the sales function.
• Lead and manage strategic relationships with external partners, suppliers and industry peers relevant to sales operations and planning capability.

What we’re looking for

• Strategic Sales Operations: Deep understanding of sales operating models, planning cycles, forecasting methodologies and performance governance.
• Commercial & Financial Acumen: Ability to link sales performance, pipeline dynamics and resource allocation to financial outcomes and strategic value creation.
• Insight & Analytics: Advanced analytical capability, including scenario modelling, trend analysis and performance insight using Arqiva available tools working closely with Data & Insight team.
• Influencing & Stakeholder Management: Ability to operate with credibility at senior levels, providing constructive challenge and influencing strategic decisions.
• Systems & Data Leadership: Strong understanding of CRM strategy, data quality, and information architecture to support strategic decision-making.
• Change & Improvement Leadership: Proven ability to design and embed new ways of working, driving adoption and sustained improvement.
• Communication: Ability to translate complex analysis into clear, compelling strategic narratives for senior audiences.

Knowledge & Experience

• Significant experience in sales planning, sales operations, commercial strategy, or a closely related role within a complex organisation.
• Demonstrable track record of influencing sales strategy, operating models or performance outcomes through insight-led analysis and planning.
• Experience working with senior stakeholders to shape strategic decisions and drive organisational change.

Qualifications: A degree (or equivalent experience) in business, sales, or a related field is advantageous.

If you’re unsure whether you meet every requirement, don’t let that hold you back - your experience may be exactly what we’re looking for.

Why Arqiva:

We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.

Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.

But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.

Our commitment to Diversity & Inclusion

At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to talent@arqiva.com.

If this sounds like the right next step for you, we’d love to hear from you!

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