Job Description

Location: Bogotá, Colombia

We are seeking a highly organized and proactive professional to join our Sales Operations team. This role plays a critical part in supporting commercial effectiveness by managing sales processes, monitoring receivables, and ensuring smooth communication between internal teams and external clients. The ideal candidate is detail-oriented, adaptable, and motivated by solving problems while contributing to revenue growth and customer satisfaction.

Job Responsibilities

• Identify, track, and actively pursue commercial opportunities to accelerate movement through the sales pipeline and ensure timely revenue recognition.
• Monitor accounts receivable, identify aging or stagnant balances, and take appropriate actions to support resolution.
• Manage the sales inbox, acting as a primary point of contact for email communications between the company and retailer/supplier clients.
• Partner with internal stakeholders to ensure accurate follow-ups, issue resolution, and efficient execution of sales-related activities.
• Support continuous improvement initiatives by identifying process gaps and recommending operational enhancements.

Requirements

• Creative problem solver with a strong interest in learning new technologies and supporting change management, including the ability to understand the “why” behind issues and solutions.
• Bachelor’s degree with 2–4 years of experience in sales operations, customer success, or within the consumer packaged goods (CPG) industry.
• Strong written and verbal communication skills, with exceptional attention to detail and a focus on execution excellence.
• Solid working knowledge of the Microsoft Office suite (Excel, Outlook, PowerPoint, Word).
• Ability to work independently while also collaborating effectively in cross-functional teams and fast-paced environments.

Core Behaviors

Beyond technical skills and experience, our culture is built on shared behaviors that guide how we work together and deliver value every day:

• Stay Curious: Demonstrates a passion for continuous learning and improvement.
• Seek Clarity: Navigates complexity to create understanding and inspire action.
• Own the Outcome: Takes accountability for decisions and delivers on commitments.
• Center on the Client: Consistently focuses on adding value and improving the customer experience.
• Be a Challenger: Embraces change and drives continuous improvement.
• Champion Inclusivity: Builds trust through empathy, respect, and integrity.
• Commit to Each Other: Contributes to a collaborative, inclusive, and supportive work environment.

#LI-Hybrid

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- Grade Specific

Focus on Industrial Operations Engineering. Develops competency in own area of expertise. Shares expertise and provides guidance and support to others. Interprets clients needs. Completes own role independently or with minimum supervision. Identifies problems and relevant issues in straight forward situations and generates solutions. Contributes in teamwork and interacts with customers.