Job Description

Position: Sales Operation & Support Executive

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Sales team in various sales administrative activities, from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in bid support, order processing, and local sales & marketing activities. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities:

• Assist the Key Account team with sales administrative tasks, ensuring efficient and effective sales operations.
• Support pre-sales activities, including preparing sales materials, supporting key engagement activities material preparation.
• Assist in the preparation and submission of bids and proposals, including bid bond application, preparation of materials, reviewing bid submittals and tracking all submission and filing.
• Manage order processing and drive approval of order processing including eOPF entry and submission.
• Collaborate with other departments, such as finance, logistics, project and sales to ensure seamless order fulfillment.
• Support in stock requisition, pre-production process.
• Provide administrative support for sales events, trade shows, and customer visits and customer appreciation programme.
• Ensure compliance with internal policies, pricing guidelines, and approval processes.

Qualifications:

• Bachelor's degree or Diploma in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales operations, support or administrative role.
• Strong organizational and multitasking skills, manage priorities, with attention to detail.
• Excellent communication and interpersonal skills and ability to work with cross-functional teams.
• Proficiency in CRM software and Microsoft Office Suite (especially Excel).
• Ability to work independently and as part of a team.
• Strong analytical skills and the ability to interpret sales data.
• Resourceful and dedicated, with the ability to manage complex tasks efficiently.
• Highly organized and able to prioritize tasks effectively.
• Customer-focused mindset with a proactive approach to problem-solving.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning over 130 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers