Job Description

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

About the Role

Ready to get behind the engine that drives real business growth? Join ShopBack Pay as a Sales Operations & Strategy Intern, where you’ll work at the core of our Business Development team, powering how we acquire, grow, and retain merchant partners.

Your Adventure Ahead

• Lead Generation: Identify and generate high-quality leads to expand ShopBack Pay’s merchant base
• Merchant Engagement: Monitor and engage inactive merchants to reduce dormancy and unlock growth opportunities
• Performance Optimisation: Support initiatives to grow merchant performance and improve sales effectiveness
• Process Improvement & Automation: Use AI tools and automation to streamline workflows and increase team productivity
• End-to-End Exposure: Gain hands-on experience across the full business development lifecycle, from prospecting to onboarding and growth

Essentials to Succeed

• Currently pursuing a degree in Business, Marketing, Economics, or related fields
• Strong interest in business development, strategy, and partnerships
• Strong analytical thinking and ability to translate data into actionable insights
• Ability to thrive in a fast-paced environment, managing multiple priorities with precision and attention to detail
• Proactive, detail-oriented, and eager to solve problems
• Excellent interpersonal and communication skills
• Experience leveraging Generative AI tools (e.g. ChatGPT, Cursor) to improve workflows and productivity

ShopBackers' DNA

• Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
• Hunger - We value hard work, and having relentless drive.
• Speed - We move fast and have a bias for action, all to deliver maximum impact.
• Impact - We focus on results, always aiming for the best possible outcomes and timelines.
• Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers

• Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
• Be part of a winning team on a journey to global scale.
• Competitive compensation based on your performance.
• Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!