Job Description

LevelBlue reduces risk and builds lasting resilience so organizations can innovate and advance their mission with confidence. As the world’s most analyst-recognized and largest pure-play managed security services provider, LevelBlue elevates client outcomes that matter: stronger defense, faster response, and sustained business continuity. LevelBlue combines AI-powered security operations, advanced threat intelligence, and elite human expertise to provide the most comprehensive portfolio of strategic advisory, managed security, offensive security, and incident response services.

ONLY POLAND BASED - Employment Contract

Position Overview:

A Sales Operations Analyst at LevelBlue serves as the frontline operational expert for our global team of sellers. As a vital member of the Global Sales team, you will collaborate with sellers throughout the sales process, ensuring compliance with internal legal, financial, and delivery procedures, and meeting booking/revenue targets. Your role is pivotal in resolving challenges and providing expertise, allowing our sellers to focus on winning deals rather than sorting through paperwork. Our high-performing team consistently earns recognition for their contributions to LevelBlue's success.

If you are seeking an exciting opportunity to work with a dynamic global team in a role that will help you showcase your problem-solving skills while applying and further developing your knowledge of sales processes and CRM systems, LevelBlue Global Sales Operations can offer you a rewarding opportunity. LevelBlue offers career advancement and a competitive compensation package with an excellent health and medical benefit package.

Key Responsibilities

• Process sales orders efficiently.
• Quickly solve problems while looking to improve and optimize processes and systems.
• Assist sellers with contract routing, recording, distribution, and execution of approved contracts.
• Collaborate closely with internal teams in finance, delivery, and legal to resolve issues.
• Review, validate, and document sales transactions using our global CRM system, Salesforce.com.
• Manage and maintain Salesforce data and records as needed.
• Assist with analytical, reporting, administrative, and operational tasks.

Preferred Skills

• Experience working with Salesforce.com and/or other CRM applications.
• Excellent communication skills in English (both written and verbal).
• Proficiency in Microsoft Office tools, including Outlook, Excel, Teams, Word, and PowerPoint.
• Previous experience in sales operations, business operations, financial analysis, or sales support is advantageous but not required.

Preferred Qualifications

• A curious nature – wanting to always understand "why" something happened.
• Ability to suggest actions and remedies to colleagues and supervisors when conflicts arise.
• Highly adaptable to shifting priorities.
• Ability to enforce corporate requirements while ensuring a positive experience with sellers.
• Capacity to manage a variety of tasks with minimal supervision.
• Dedication to achieving "zero defects" in work quality.
• High comfort-level with on-camera, video-conferencing tools like Microsoft Teams.
• Proven ability to manage detail-oriented tasks with exceptional quality.
• Flexibility to work during peak periods (e.g., financial period ends).
• Exceptional listening skills and the ability to empathize with sellers and team members.
• A willingness to work with flexibility and outside of standard working hours as required by the role.
• Familiarity with security or technology-related industries is preferred.
• Must be a strong “team player” able to collaborate effectively across multi-disciplinary teams.
• Proactive attitude with a willingness to take the initiative and own key tasks and objectives.
• Ability to see tasks through to conclusion with minimal supervision.

Education

• A high school diploma or equivalent is required; a college or university degree is a plus.

What We Offer

• Contract of employment
• Sport card/ co-financing of vacation
• Life insurance
• Medical insurance
• Lunch card
• Annual bonus
• Employee assistance program (EAP)
• The employee pension scheme (PPE)

This role is open to candidates legally authorized to work in Poland. At LevelBlue, we support flexible work and bring people together in person for key moments based on role, team, and business needs.

LevelBlue is committed to a culture of respect, inclusion, and equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other status protected under applicable law.

To all agencies: Please do not contact LevelBlue outside of the Talent Acquisition team. LevelBlue’s policy is to only accept resumes from agencies through its approved agency process and with a valid agreement in place. Any resume submitted outside this process will be considered the property of LevelBlue, and no fee will be paid if a candidate is hired from such a submission.

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