Job Description

Duties and Responsibilities:

Order & Logistics Operations

• Manage end-to-end verification of all sales orders, performing meticulous pricing and product configuration checks for each line item. Serve as key contact to facilitate purchase order placement with logistics platforms.
• Provide comprehensive support to logistics partners in resolving international shipping and customs clearance issues.

• Collaborate with international functional departments (e.g., US, Switzerland) to monitor and expedite purchase order fulfillment, ensuring on-time delivery that meets customer requirements.

  Data Analysis & Commercial Support

• Generate and distribute key performance reports: weekly distributor sales reports, and monthly distributor inventory and IMS reports.
• Deliver multi-dimensional business analysis to provide commercial leadership with timely alerts and actionable insights on critical market or operational changes.
• Ensure the accuracy and integrity of master data for distributors, customers, products, and sales organizations through timely maintenance.
• Oversee the sales opportunity pipeline in Salesforce, ensuring data hygiene and driving the sales team to update opportunity statuses promptly.
• Maintain and organize all supporting documentation (e.g., qualifications, certificates) required for the bid and tender process.

• Respond promptly and effectively to ad-hoc requests from the Sales and Marketing teams, providing reliable operational support.

  Administration & Cross-Functional Collaboration

• Establish and maintain effective communication channels and collaborative partnerships with domestic and international cross-functional teams.
• Execute finance-related supportive duties, including assisting the international finance department with payments, tax documentation, and invoices, and supporting the creation of new service vendor accounts.

Minimum Education:

B.S./B.A. degree or above, or in appropriate discipline or equivalent experience in industry including.

Desired Training and Experience Required:

• A mature professional with sound judgment, business acumen, and strong logical/analytical skills to derive actionable insights from complex data.
• A proactive self-starter who is highly self-motivated, hands-on, and thrives on challenges, delivering results with minimal supervision.
• Results-driven with a positive “can-do” attitude and a strong sense of urgency to accomplish tasks and meet deadlines.
• Proven adaptability to thrive in entrepreneurial settings, with the flexibility to navigate new situations and environments effectively.
• Demonstrates exceptional commitment and dedication, with a track record of stable tenure - having contributed to a previous organization for over three consecutive years.
• Has experience working at a single company for at least three years or more.
• Fluent in English as a working language.
• Advanced proficiency in Microsoft Office Suite (especially Excel). Skills in data visualization and processing tools (e.g., Power BI, Power Query) are a significant advantage.